[Remote] Credit & Collections
Note: The job is a remote job and is open to candidates in USA. Sunbelt Rentals, Inc. is a leading company in the equipment rental industry, dedicated to providing excellent service and expertise to its customers. They are seeking a Credit & Collections Representative who will be responsible for making collection calls on past due accounts and managing customer payment statuses.
Responsibilities
- Responsible for reducing delinquency for assigned accounts
- Contact customers regarding payment status
- Answering incoming customer calls
- Deal with customers and profit centers to get disputed invoices resolved
- Deal with general contractors for specific jobs and make arrangements for joint checks
- Forward Certificates of Insurance and Tax Certificates to the appropriate departments
- Update and amend customer maintenance information
Skills
- Knowledge of construction lien laws
- Professional phone etiquette
- Commitment to excellent customer service
- Detail oriented
- Excellent written and verbal communication abilities
- Extensive knowledge of fair debt and collection management
- Strong knowledge of state commercial laws
- Knowledge of legal lending methods
- Some experience with computerized accounting methods
Benefits
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
Company Overview