National Account Chef

The National Account Chef provides culinary leadership, engages Kagome’s strategic customers in partnership with Kagome’s Sales Teams, and provides product expertise in the development of world-class food products, while working within the financial parameters and manufacturing capabilities of Kagome. This position may require travel between 50-60%.

Support the review, understanding and compliance of all programs, policies and procedures contained in the Food Safety and Quality Management System. Responsible for reporting food safety issues observed so appropriate action can be taken.  Actively participate and support the 5S and MES initiatives.

DUTIES AND RESPONSIBILITY

o   Partner with Sales & Marketing & R&D Teams to pursue strategic business development projects with targeted customers

o   Assist Sr. Corporate Chef and Business Development Chef with delivering culinary presentations and leading working sessions at customer test kitchens and Kagome’s Global Innovation Center

o   Work with Kagome R&D managers and scientists to develop products/ideas/applications that meet customer needs and fit within Kagome’s capabilities and strengths

o   Showcase Kagome and our products at a world-class level 

o   Work comfortably in front of an audience and possess strong presentation skills

o   Translate culinary recipes and concepts into products Kagome can commercialize

o   Develop and strengthen relationships with targeted customers

o   Proactively develop regular innovation and product working sessions with key customers

o   Participate in industry and customer trade shows and conferences, as needed

o   Actively develop contacts and strengthen communications within professional networks (RCA, IFT, ACF, etc.)

POSITION DIMENSIONS AND QUALIFICATIONS

·         Internal Contacts

o   All Kagome departments

·         External Contacts

o   Customers, especially customers’ chefs, competitors’ representatives and chefs, suppliers, trade organizations

Training & Experience

·         Education Level and Focus

o   A Degree in Culinary Arts or Food Science and/or restaurant or culinary experience 

o   Certified Research Chef or Certified Culinary Scientist, a plus

·         Years and Type of Related Experience Required

o   Minimum 8-10 years of experience within the industry, with a focus on commercial foodservice, processing, or industrial manufacturing specializing in the development of new concepts and menu items for commercial production

Skills & Abilities

Uphold Kagome's Values:

Employee works well with others as a team and treats others with respect. Conducts self in a professional manner and exhibits the highest level of integrity. Maintains a positive attitude through good working relationships with our customers, visitors, and co-workers that emphasizes our commitment to good customer service.

Employee Retention:

                Build a culture employees and/or co-workers want to be a part of. Be helpful to others and work as a team toward company goals. Participate in an exceptional onboarding experience for new hires and ensure they have the necessary tools to succeed in their roles by welcoming and assisting them. Build employee engagement, recognize, and reward employees, provide avenues for professional development, and manage to retain.

·         Interpersonal and Communication

o   Well developed in communications skills, both oral and written

o   Directly interfaces with internal/external customers

·         Technical and Analytical

o   Use of cooking equipment commonly found in professional kitchens

o   Demonstrated knowledge of culinary techniques and global cuisines that creatively supports innovation

·         Administrative and Operations

o   Computer skills using Excel, Word, PowerPoint

·         Travel Requirements

o   Must be able to travel within the US & internationally to visit customer sites and Kagome facilities. 

Work Environment

       Professional kitchens, food technology labs, and office space with low noise level.  May be exposed to some food related chemicals.  In production facilities, will be exposed to food processing environment with changes in temperatures, damp conditions. This is a Safety Sensitive position. 

Special Equipment Used

·         Kitchen and pilot plant equipment

·         Personal computer (specific experience with Excel, Word & PowerPoint)

·         General office equipment; fax, copier, phone etc.