Experienced Part-time Remote Data Entry Operator – Customer Service Division at arenaflex
Are you a detail-oriented and organized individual with a passion for accuracy and efficiency? Do you thrive in a fast-paced environment where no two days are the same? Look no further! arenaflex is seeking an experienced Part-time Remote Data Entry Operator to join our Customer Service Division. As a key member of our team, you will play a vital role in ensuring the smooth operation of our customer information system and other Public Works software.
About arenaflex
arenaflex is a leading provider of innovative solutions in the Public Works industry. Our mission is to deliver exceptional customer service and support to our clients, and we're looking for talented individuals like you to help us achieve this goal. With a strong commitment to excellence and a passion for making a difference, arenaflex is the perfect place to launch or advance your career.
The Role
As a Part-time Remote Data Entry Operator, you will be responsible for entering large amounts of data into our customer information system and other Public Works software. Your attention to detail and organizational skills will ensure that our customers receive accurate and timely information. You will work independently, taking initiative to ensure smooth operations and meet deadlines.
Key Responsibilities:
* Establish and maintain utility accounts, ensuring accuracy and completeness
- Verify account eligibility and accessibility, resolving any discrepancies or issues
- Prepare, distribute, and complete work orders, following established procedures
- Prepare files for mass customer communications, including billing statements and other notices
- Assist with mailing billing statements and other notices, ensuring timely delivery
- Scan or retain documents, maintaining accurate records and files
- Perform monthly audits of incomplete account transfer requests, identifying areas for improvement
- Enter data into Key Performance Indicator tracking databases, providing valuable insights for our team
- Perform other related duties as assigned, contributing to the success of our Customer Service Division
What You Need:
* High School Diploma or equivalent (GED)
- 2+ years of experience as a high-volume data entry operator or typist, with a proven track record of accuracy and efficiency
- Must pass computer skills, typing, accuracy, and 10-key skills testing, demonstrating proficiency in data entry software and systems
- Associate's degree in business administration, data entry, or related fields is a plus, but not required
Bonus Points:
* Experience working in a fast-paced customer service environment
- Proficiency in data entry software, such as Microsoft Excel or Access
- Strong communication and problem-solving skills, with the ability to work independently and as part of a team
- Familiarity with Public Works software and systems, including customer information systems and utility billing software
Why Join arenaflex?
* Competitive hourly rate and flexible scheduling
- Opportunity to work from home, with a dedicated workspace and equipment provided
- Collaborative and supportive team environment, with regular check-ins and feedback
- Professional development opportunities, including training and certification programs
- Recognition and rewards for outstanding performance and contributions to our team
- Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
How to Apply:
If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we want to hear from you! Click the "Apply for Position" button to submit your resume and start your journey with arenaflex. Don't miss this opportunity to join our team and make a difference in the lives of our customers.
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