Gen Interpreter, Gbe Language

Job Description:

• The Gen Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Gen and English speakers
• The interpreter processes information quickly, concisely and recognizes sensitive cultural differences
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
• Maintain a professional demeanor throughout the interpreting sessions at all times
• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP)

Requirements:

• Fluency in Gen and English and skilled in the associated cultural dynamics
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation
• Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands
• Must be at least 18 years of age
• Legally authorized to work in the United States

Benefits:

• Employee Referral Program
• Advancement opportunities within the organization
• Interpreter support
• An inclusive and diverse work environment

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