Receptionist/ Scheduler / Insurance Verifier
• *Overview** We are seeking a detail-oriented and organized Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments and ensuring smooth operations within our medical office. This position requires strong communication skills, the ability to multitask in a fast-paced environment, and a high level of professionalism. Bilingual (English/Spanish) proficiency is required to support effective communication with our diverse patient population.
- *Duties
- Schedule and confirm patient appointments; review daily calendar for add-ons and ensure efficient time slot utilization
- Verify insurance eligibility prior to scheduling patients
- Monitor and respond to emails in Outlook, including patient messages, provider communications, and eligibility inquiries
- Complete provider requests submitted through Signal and the EHR system
- Check and process incoming faxes regularly
- Conduct recall outreach for past-due patients and assist in scheduling future appointments
- Maintain accurate, confidential patient records in compliance with health information standards
- Collaborate with clinical staff to coordinate care and follow-up visits
- Perform general administrative tasks including data entry, filing, and supply tracking
- *Qualifications
- Previous experience in a medical office setting preferred
- Bilingual (English/Spanish) required
- Proficiency in phone systems and office software applications
- Strong organizational skills and attention to detail
- Excellent verbal and written communication
- Ability to multitask and prioritize responsibilities effectively
- Experience as a medical receptionist or in health information management is a plus
Join our dedicated team where your skills will contribute meaningfully to the care and experience of our patients. Pay: $16.00 per hour
Benefits
- On-the-job training
- Opportunities for advancement
- Paid training
- Work from home
Application Question(s)
- To be considered, please include 1–3 sentences in Spanish describing your experience with scheduling or working in a medical office. Applications that do not include a response in Spanish will not be reviewed.
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