eCommerce Sales Manager

Job Description:

• Drive the growth of eCommerce sales and expand the Professional Tools online presence across key platforms.
• Serve as the primary point of contact for Professional Tools’ largest eCommerce account, Amazon, managing all related account activities.
• Manage the Professional Tools product catalog within Amazon Vendor Central, ensuring accurate content, optimized listings, and a strong customer experience across Amazon and the Amazon Marketplace.
• Monitor Amazon category trends, identify opportunities for growth, and develop strategies focused on underserved or emerging product categories.
• Plan, execute, and continuously optimize Amazon advertising investments to support growth on priority ASINs while ensuring effective use of spend.
• Identify and address cost reduction opportunities related to Amazon operational penalties by partnering with Credit and Operations teams.
• Collaborate closely with Customer Service teams in to resolve order processing questions and support special purchasing initiatives, including bulk buy programs.
• Build and manage a direct relationship with Amazon Canada, developing and executing Canada specific strategies for both brands.
• Manage vendor agreements, including pricing updates and price increase communications, in alignment with business objectives.
• Actively participate in the Professional Tools internal eCommerce Project Team, collaborating across functions and platforms.
• Support the evolution of North American MAP policies, with primary responsibility for implementation, enforcement, and daily execution.

Requirements:

• A bachelor’s degree (preferably in Marketing or Business) or an equivalent combination of education and relevant experience.
• Five or more years of relevant sales or marketing experience.
• Familiarity with eCommerce sales channels, tactics, strategies, and policies.
• The ability to work independently with minimal supervision while staying connected to cross functional teams.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Effective communication skills and the ability to collaborate and lead within cross functional teams.
• Demonstrated ability to manage multiple projects, timelines, and priorities while maintaining a high level of organization and service.
• Strong written and verbal communication skills, along with attention to detail.

Benefits:

• medical, dental, and vision coverage
• Employee Assistance Program
• 401(k)
• tuition reimbursement
• employee resource groups
• recognition programs
• flexible time off
• paid parental leave
• holiday leave

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