Triage Nurse (LPN) Remote - must reside in NC

Summit Medical Consultants is actively recruiting for a full-time Triage Nurse to join our Clinical Triage Team. Summit Medical Consultants is a rapidly growing Physician Practice. Founded in 2015, we have expanded to approximately 100 employees and are continuing to grow. Our mission is to provide patients and their families with robust clinical services throughout their Acute Inpatient Rehab, Skilled Nursing, Long Term Care and Assisted and Independent Living stays. We coordinate with the Hospitalists and Specialist physicians and surgeons, Physical, Occupational, Speech Therapists, Case Management and Psychiatry at the facility level to provide compassionate and coordinated care. Work Location: Remote - must reside near Charlotte or Raleigh, NC Hiring for multiple positions and work schedules - daytime and evening, 7 days a week, including holidays and weekends. Job responsibilities include, but are not limited to: Prioritize and handle clinical phone calls within the LPN scope of practice in alignment with standing orders. Serve as a bridge between pharmacies and mid-levels/Physicians to resolve pharmacy-related concerns. Communicate with providers regarding questions or issues, recording detail in the EHR system. Monitor the message threads closely and promptly follow up according to established protocols. Process incoming paperwork and forward it to the designated provider for signature. Act as a liaison between patient families and providers, addressing messages, resolving issues, and offering support within the LPN scope of practice. Maintain professionalism and courtesy during phone interactions, adhering to outlined timeframes for returning calls. Participate in monthly Team Meetings, Triage Meetings and other instructed gatherings. Adapt to evolving workflows in a growing practice, recognizing that duties may change periodically to meet practice needs. Maintain frequent and prompt communication with the Triage Manager and all providers throughout the day. Conduct Chronic Care Management patient chart reviews, telephone calls, and related documentation. Immediately escalate any issues to the managers. Fulfill any additional duties and tasks as assigned and required. Provide a precise and detailed daily account of time allocation. Assist in various administrative tasks, as instructed and as necessary Rotate holiday coverage with the Triage Team. Department expectations: Serving as a central communication hub among providers, facility partners, patients, patient families and outside vendors. Address practice protocol appropriately and meticulously documents all interactions with patients, families, and facilities. Ensuring accurate documentation for prescriptions, verbal orders, and clinical telephone calls is a key responsibility for all Nursing team members. Assessing the quality of patient care delivered by the Nursing team and coordinating patient care services with patients, staff, physicians, and other departments is crucial. This description is intended to serve as an outline. Please note the above responsibilities are not an exclusive list. You will be given additional duties, tasks, and responsibilities in your employment. It will be your responsibility to complete all other tasks assigned. Requirements: Active Compact State nursing license 2 years clinical nursing experience in the post-acute care setting preferred Proficient in utilizing Google Docs, Google Sheets, and electronic medical records (EMRs). Familiarity with messaging platforms and phone systems is highly desirable. Salary: This is a non-exempt position, which is eligible for overtime. Pay depends on experience and shift differential for overnight shift. This position includes an annual performance and retention bonus. Schedule & Work Hours:

• This position is full-time, 12-hour shifts with rotating weekend shifts.
• Work schedules may vary and can be scheduled anytime between 7:00 AM and 8:00 PM, 7 days a week, including holidays and weekends.
• Flexibility is required to accommodate operational needs, including evening or weekend shifts.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Medical insurance
• Vision insurance
• Paid time off

Medical Specialty:

• Geriatrics

Physical Setting:

• Acute care
• Nursing home

Job Type: Full-time Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Will you now or in the future ask Summit Medical to commence an immigration case to employ you (e.g., H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status
• Are you located near Charlotte or Raleigh NC?
• What are your hourly pay expectations for this remote position?

License/Certification:

• Compact State LPN License (Required)

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