Director - Product Analysis (Vendor Manager)

Description At Liberty, our Personal Lines Property & Specialty Product team partners across the company to design and launch home and specialty insurance solutions — from homeowners (property) and condos to renters and other niche lines (specialty)— that meet evolving customer and agent needs. We focus on preparing and executing program rollouts, delivering on our growth roadmap, and modernizing pricing and the technology that supports the work we do. Organized into five functions—State Management, Development, Delivery, Underwriting Effectiveness, and Specialty—we collaborate closely to meet our goals and help customers feel secure today and confident about tomorrow. We are seeking a highly motivated, experienced insurance professional to join the External Solutions & Insights team in Personal Lines Property & Specialty Product. This role will serve as a third-party data product expert and vendor relationship manager, and will be responsible for advancing third-party data strategy, focusing on testing, deploying, and optimizing use of third-party data solutions to achieve desired business outcomes. The ideal candidate has experience and expertise in Homeowner’s underwriting and pricing, as well as a working knowledge of third-party data used in the management of property insurance products. This position is an individual contributor role that will work with external vendors and internal partners across several functions to deliver new data sources or optimize existing sources in our prefill, underwriting and rating processes. This team member will manage vendors to drive customer and business value and will be critical in developing data-driven insights and recommendations that determine how we leverage third-party data. This individual will report to the leader of the External Insights & Solutions team.

• *This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion. **

Key responsibilities of the role include:

• Develop and build deep knowledge of third-party data products, acting as a subject-matter expert
• Maintain marketplace knowledge, identify potential vendors, conduct research, evaluate capabilities, and make recommendations for vendor selection to meet business needs
• Build strong relationships with vendor partners, ensuring effective communication and collaboration for high-quality service and support
• Recommend opportunities to improve efficiency and effectiveness of current portfolio of solutions, and drive sophistication in use of third-party data products
• Maintain effective communication with internal stakeholders to incorporate feedback and business need requests into third-party data strategy and roadmap
• Escalate issues and concerns to vendors in a timely manner and ensure resolution
• Partner closely with Procurement teams to ensure negotiated contracts support our business priorities and goals

The ideal candidate will have:

• Expertise in Personal Lines Property insurance products (pricing and underwriting) and third-party data solutions
• Excellent communication skills with strong judgement on what and how to communicate for different audiences
• Excellent organizational skills, self-driven with the ability to effectively manage and follow-through on multiple tasks and projects simultaneously
• Understanding of vendor management principles and practices
• High-level experience with procurement processes and contract management
• Proficiency in Excel, PowerPoint, PowerBI, and data analysis software (e.g., SAS, SQL,Snowflake)

Qualifications

• Bachelor's degree in business, economics, or other quantitative field. 6 years, typically 8 years or more relevant work experience, typically 8 years. Master's degree beneficial.
• Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access).
• Must have good planning, organization, analytical, decision-making and communication skills.
• Experience directly managing others preferred.
• Excellent analytic, quantitative and problem-solving skills with proven ability to make and execute data driven decisions.
• Advanced knowledge of product offerings, business processes, product line systems, underwriting rules, pricing plans and databases.
• Strong understanding of insurance concepts and financial metrics.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

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