Specialized Technical Automotive Consultant (Work at Home - Mid-Shift - MS)
About The Role ~ Opportunity for ASE-Certified Auto Technicians ~
- Hours: Mid-Shift
- Location: Work from Home – Mississippi residents | Initial on-site training – Saginaw, Michigan
Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley? Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants. Be the first line of defense in solving new and challenging vehicle repair issues. Why Apply
- Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
- Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.
What to Expect
- Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.
- You'll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
- Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
- Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.
- Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.
Want to Learn More?
- Read about a day in the life of a Morley Technical Automotive Consultant (direct link to article: https://insde.co/o9tc )
- Watch this video to discover more about what you can expect in this role:
(direct link to video: https://mrly.info/5ja ) Have Questions? Engage directly with our Talent Acquisition (TA) team via live chat during business hours:
- careers.morleycompanies.com
- Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidays
- TA will respond to after-hours questions the next business day
Skills For Success Required Skills
- Strong understanding of automotive engine, electrical, drivetrain and/or infotainment systems
- Able to use electronic service manuals
Eligibility Requirements
- High school diploma or equivalent
- Five or more years of recent experience as a mechanic in a full-service shop
- Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
- Valid driver's license
- One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- Able to work shifts during these hours:
- Monday - Friday
- 10 a.m. - 7 p.m. Central time (11 a.m. - 8 p.m. Eastern time)
- No weekends!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
Nice to Have
- Electric vehicle (EV) experience
- Microsoft Office experience
- Typing skills
Remote Work Requirements
- Mississippi resident
- Secluded and distraction-free work environment
- Required internet setup
- High-speed internet delivered through a wired provider (cable or fiber)
- Computer must be physically connected to your modem / router using an Ethernet cable
- Wireless, 5G and satellite connections are not supported
Why Join Our Morley Family At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
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