Certification Specialist- Remote | Maximus | Handshake

At Maximus, the Certification Specialist serves as a key point of contact for certification operations, partnering with internal technology teams, business stakeholders, and external entities to ensure certification requirements are met. This role supports certification workflows, documentation, and system enhancements while ensuring accuracy, compliance, and adherence to regulatory timelines.

• *This is a fully remote position. Requires 25% travel. ***

Why Join Maximus?

• Competitive Compensation - Bonus opportunities based on performance
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching
• Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP)
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions
• Tuition Reimbursement - Invest in your ongoing education and development
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs
• Professional Development Opportunities- Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

• Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects.
• Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.
• Assist in establishing standards for information systems procedures.
• Develop solutions to a variety of complex problems.
• Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses.
• Follow Information Management guiding principles, cost savings, and open system architecture objectives

Key Responsibilities:

• Serve as a point of contact for certification operations, collaborating with internal business partners, technology teams, and external stakeholders
• Apply business process improvement and re-engineering methodologies to certification workflows to improve efficiency, accuracy, and compliance.
• Guide application development and operations teams in preparing and gathering required documentation to meet certification requirements
• Support the implementation of technology and system enhancements related to certification processes, ensuring milestones and deliverables are achieved on schedule
• Track, and monitor certification service requests, issues, and change requests, communicating status and impacts to stakeholders as needed
• Collaborate closely with application development and operations teams to ensure appropriate resources are available to meet certification and regulatory-driven timelines
• Ensure certification-related documentation, including functional specifications, procedures, testing documents, -user guides, and training materials meet certification requirement
• Participate in internal and external meetings to represent the organization in addressing certification requirements, risks, and stakeholder needs

Minimum Requirements:

• Bachelor's degree in related field
• 5-7 years of relevant professional experience required
• Equivalent combination of education and experience considered in lieu of degree

Program Specific Requirements:

• Bachelor’s degree in a related field (or equivalent experience)
• 1-3 years of experience in business analysis, certification operations or systems implementation
• Demonstrated experience participating cross-functional initiatives or workstreams
• Experience supporting technology solutions, including requirements, testing, and implementation
• Strong analytical, documentation, and stakeholder communication skills
• Experience in regulated, shared service

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