Leadership Operations Partner

This position is open to candidates based in Mexico only. Applications from outside Mexico will not be considered. Company Overview At Avahi, we’re redefining what it means to be a premier cloud-first consulting company, recognized for our people, culture, and innovative solutions. With expertise in Managed Services, Staffing, and Professional Services, we are dedicated to delivering exceptional value and putting customers first. As a remote-first, global team spanning North America, Europe, and Southeast Asia, we foster a collaborative and diverse environment where professional growth, creativity, and mutual respect thrive. Guided by our values—Customer-Centricity, Collaboration, Agility, Innovation, Integrity, and Diversity & Inclusion—we empower businesses to embrace the full potential of a cloud-first approach.

About the Role

Avahi is hiring a Leadership Operations Partner on behalf of one of our enterprise SaaS clients. This role provides shared operational support to a small set of senior technology and go-to-market leaders, functioning similarly to a chief of staff in terms of scope and impact. The role exists to improve execution discipline, reduce administrative overhead, and help senior leadership teams operate with greater consistency and rhythm. This is a high-impact coordination and operational execution role—not a strategy or portfolio ownership position—and is best suited for someone who thrives on connecting dots, driving follow-through, and keeping complex organizations moving. What You’ll Do Operational Rhythm & Execution

• Track action items and interlock commitments across senior leadership; proactively follow up on open items and escalate blockers
• Maintain and manage operating cadences, including staff meetings, leadership syncs, and milestone check-ins
• Coordinate organizational transitions, pulse checks, and key initiative tracking across supported leaders

Communications & Content

• Develop agendas, town hall materials, and leadership communications—both independently from a brief and by synthesizing inputs from multiple stakeholders
• Maintain active communication across collaboration channels to support organizational culture and engagement
• Connect the dots between go-to-market and business operations domains to ensure coherent messaging and aligned narratives

SOW & Vendor Coordination

• Support SOW lifecycle from initiation through execution—including drafting, tracking deliverable performance, and coordinating with department leaders on SOW inputs
• Maintain visibility into contract milestones and flag risks or delays proactively

Cross-Functional Coordination

• Track open roles, onboarding milestones, and other routine organizational needs
• Serve as a connective layer between leaders and their teams to reduce friction and improve accountability without replacing it

What You Bring

• 5–10 years of experience in operations, program management, or a Chief of Staff-adjacent role
• Background in SaaS software companies with exposure to large-scale initiatives and cross-functional programs
• Strong business process acumen — you can quickly understand a new domain, grasp current-state complexity, and identify what matters
• Excellent written and verbal communication skills; able to draft crisp, polished content for senior audiences
• Comfortable working across go-to-market and technical/operational business functions
• Proficient in Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and collaboration/project tools including Slack, Jira, Confluence, and ADO
• Assertive, organized, and follow-through oriented—you close loops without being asked twice
• Operates effectively in a US time zone with distributed teams

Why Work Here Remote-First Flexibility: Enjoy work-life harmony in a remote-first environment that allows you to work from anywhere. Innovative Culture: We embrace a startup mindset, encouraging creativity, agility, and growth. Be part of a team that explores cutting-edge technology and drives impactful solutions. Career Development: Avahi is committed to your growth, offering mentorship and opportunities to advance your career. Purpose-Driven Mission: Join us in making a difference. Avahi is dedicated to championing diversity, supporting women in tech, and fostering sustainable practices. Global Collaboration: Work alongside a diverse, talented team, sharing insights and collaborating to create innovative solutions that make a real impact. Join Avahi and make an impact in a fast-paced, customer-focused environment with abundant opportunities for growth. Accessibility and Inclusivity Statement At Avahi, we are committed to fostering a workplace that celebrates diversity and inclusivity. We welcome applicants from all backgrounds, experiences, and perspectives, including those from underrepresented communities. We are proud to be an equal opportunity employer, providing a fair and accessible recruitment process for all candidates. If you require accommodations at any stage of the application or interview process, please let us know, and we will work to meet your needs. Apply To This Job