Croatian Speaking Customer Agent in Greece - with 3 Months of Hotel Provided

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This role is based exclusively in Greece

* Are you a multilingual strategist with an affinity for the tourism industry? We are scouting for Croatian-speaking specialists to join an industry-leading travel collective in the historic heart of Athens. This position offers a refined blend of high-level customer advocacy and logistical orchestration, beginning with a premium relocation and evolving into a fully remote career path within Greece. The Opportunity: Act as the face of a global travel titan. You are the architect of seamless journeys, intervening to resolve complex booking challenges and ensuring every traveler's experience adheres to the highest standards of international excellence. YOUR IMPACT: ARCHITECT OF RELATIONS & LOGISTICS In this role, you transcend traditional support to become a Journey Facilitator, managing the delicate balance between guest expectations and operational realities. Bilingual Consulting: Delivering subject-matter expertise to Croatian-speaking clientele and a global network of hospitality partners. Precision Coordination: Mastering the nuances of the reservation lifecycle, from bespoke modifications to high-stakes cancellations. Expert Mediation: Serving as a professional bridge between guests and property providers to resolve logistical disputes or financial inquiries. Technical Command: Leveraging enterprise-grade CRM ecosystems to maintain impeccable data integrity and service continuity. Brand Stewardship: Upholding the reputation of a prestigious global leader through polished, empathetic, and efficient communication. CANDIDATE PROFILE: ANALYTICAL RIGOR & ADAPTABILITY We are seeking proactive professionals who can navigate technical complexity with a solution-oriented mindset. Linguistic Mastery: Native or near-native command of Croatian paired with a professional proficiency in English (B2 level). Interpersonal Finesse: A sophisticated communicator capable of balancing emotional intelligence with decisive problem-solving. Digital Agility: Proficiency in navigating sophisticated multi-window software environments and modern digital tools. Professional Resilience: A positive, adaptable mindset equipped to excel in a dynamic, rotational shift structure. Growth Potential: No prior travel experience is required. We provide an intensive, paid professional academy to ensure your certification and success. THE RELOCATION SUITE: A SEAMLESS TRANSITION We have engineered a relocation experience that allows you to focus entirely on your professional integration: Travel & Transit: Your flight to Athens is fully organized and subsidized. Extended Residency: 90 days of premium hotel accommodation provided upon arrival, ensuring a stress-free transition into Greek life. Administrative Concierge: Comprehensive assistance with Greek social security (AMKA), tax registration (AFM), and local banking setup. Hybrid Freedom: After a 3-month integration phase at our Athens headquarters, you gain the autonomy to work 100% remotely from any residence in Greece. TOTAL REWARDS & CAREER VELOCITY Our compensation package is designed to support your lifestyle and reward your impact: Joining Incentive: A €1,200 Signing Bonus to welcome you to the collective. Financial Structure: A competitive base salary supplemented by performance-linked rewards. In accordance with Greek labor standards, you will receive 14 salaries per year. Comprehensive Protection: Private medical insurance, life insurance, and a structured corporate pension scheme. Vertical Mobility: A "promote-from-within" culture that fast-tracks high performers into Management, Quality Assurance, or Corporate Training. Global Ecosystem: A diverse, inclusive workplace within state-of-the-art facilities, supported by an elite community of international professionals. Are you ready to redefine your professional horizon? Your journey begins in Athens. Apply To This Job