Manager, Field Operations, Southeast

Remote · USA Full-time New today

Description:

Lead a team of Market Associates and Market Managers to strengthen host relationships and deliver business performance goals.
Set territory priorities and develop supply strategy plans across the full funnel of Stays supply.
Assign resources and guide local strategies for supply optimization, acquisition, and host segmentation.
Partner with Supply leadership, Country Managers, and other Airbnb teams on cross-functional initiatives.
Own business performance for the assigned territory, including revenue goals, supply acquisition targets, and supply KPIs.
Optimize existing supply to better meet customer demand.
Identify market barriers, shifts, and trends, and develop solutions to address them.
Coach, develop, and performance manage team members.
Share strategic initiatives and learnings across the broader organization.

Requirements:

10+ years of relevant global operations experience, including at least 4+ years in a people management role.
Demonstrated ability to grow, develop, and scale high-performing teams.
Deep expertise in the Southeast & Gulf territory.
Experience influencing cross-functional partners independently to support business goals.
Ability to use data to identify opportunities and inform strategy.
Experience influencing product, policy, and other cross-functional stakeholders to drive revenue.
Ability to leverage tools to understand business performance.
Strong experience managing through others and achieving results.
Ability to confidently performance manage team members.
Experience growing supply and working with community groups.
Ability to organize, lead, and execute multiple assignments and action plans.
Based in Florida or Georgia, United States; role is not eligible in listed excluded states.

Benefits:

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