Dispatch Coordinator – 2nd Shift

Dispatch Coordinator – 2nd Shift Do you prefer a later shift that gives you your mornings and afternoons free? Join CWF Restoration, a fast-growing, industry-leading company where your energy, empathy, and quick thinking can shine during the crucial after-hours period. We’re looking for a Tuesday - Saturday Dispatch Coordinator who is passionate about helping people, even after regular business hours. You’ll be the voice of calm and coordination during urgent restoration situations — making a real difference when it matters most. What You’ll Do:

• Be the first point of contact for evening customer calls, providing reassurance and professional assistance
• Use our state-of-the-art internal systems to prioritize customer needs and keep operations flowing
• Dispatch our expert field teams with speed and accuracy to ensure timely response
• Communicate with customers clearly and compassionately
• Follow up on open cases via email and phone to ensure customer satisfaction

What We’re Looking For:

• Someone who thrives in a high-energy, fast-paced environment
• A self-starter who enjoys working independently and with purpose in the evening
• Excellent organizational and multitasking skills
• Confident communicator, both over the phone and in writing
• Strong computer literacy and attention to detail

Why You’ll Love It Here:

• Work a steady 4 PM – 12 AM shift remotely (outside of training)
• Competitive salary ($45K–$60K)
• Comprehensive benefits package: medical, dental, vision, and 401(k)

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