[Remote] Quality Assurance Analyst, Seasonal

Note: The job is a remote job and is open to candidates in USA. H&R Block is a leader in tax preparation and financial services, seeking a seasonal Quality Assurance Analyst. In this role, you will ensure software and hardware implementations function as intended, create test plans and cases, and contribute to product testing strategies.

Responsibilities

• Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards
• Create clearly documented defect reports that enable problems to be recreated, along with suitable workarounds
• Construct complete and thorough manual test cases based on test design and thorough knowledge of the product and its environment
• Consistently ensure high-quality through manual test cases that fully exercise product functionality, but consume minimal resources
• Effectively use test automation where appropriate and available to increase the thoroughness of testing
• Execute end-to-end functional tests and utilize automated tests developed by others to exercise the system
• Offer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues (must understand the business needs the product is trying to meet)
• Create work plans for own deliverables and clearly documented personal goals, plans, designs, and results and communicate to both technical and non-technical audiences; compare, contrast, and prioritize alternative approaches to meeting those objectives
• Contribute to end-to-end product testing strategy, focusing on the customer experience

Skills

• High school diploma or equivalent
• Detail-oriented and process-driven approach
• Excellent collaboration, problem-solving, and cross-team communication skills
• Experience in quality assurance, business analysis, software testing, or technical support
• Hands-on experience with representative technologies
• Knowledge of all phases of the software development life cycle
• Knowledge of software/hardware testing fundamentals including the concepts of both positive and negative testing
• Self-sufficient and self-starter mindset with the ability to prioritize work efficiently
• Strong research skills

Benefits

• Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage
• Can participate in the H&R Block Retirement Savings Plan (401(k) Plan)
• The Employee Assistance Program
• (virtual) fitness center programs
• The associate discount program
• Are automatically enrolled in Business Travel Accident Insurance
• Receive Associate Tax Prep benefit

Company Overview

Company H1B Sponsorship