[Remote] Mid Office Svcs Specialist (MLO)
Note: The job is a remote job and is open to candidates in USA. PNC is a leading financial services company, and they are seeking a Mid Office Services Specialist to manage loan processes for their private banking team. This role involves working closely with banking advisors and various teams to ensure accuracy and compliance throughout the loan process.
Responsibilities
- Under limited guidance, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures
- Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC
- Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests
- Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests
- Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge
Skills
- Knowledge of the lending processes
- Ability to manage the loan process from application to booking
- Experience in client interaction
- Ability to work with banking advisors and partner with underwriting, doc prep, booking, and funding teams
- Demonstrated knowledge, skills, and abilities for the role
- University / college degree with
- Bachelors degree
- Ability to complete a variety of highly technical, complex, client transactions
- Ability to review documentation for completeness and accuracy
- Ability to interpret information for correct coding and adherence to established policies and procedures
- Ability to proactively identify and manage risk
- Ability to meet directly with clients and internal and external partners
- Ability to serve as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests
- Engagement in continuing education to support skill-building and development of overall knowledge
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities
- Corporate Accounting
- Credit Risk Analysis
- Decision Making
- Financial Management
- Financial Operations
- Results-Oriented
- Revenue Recognition
Benefits
- Medical/prescription drug coverage (with a Health Savings Account feature)
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- A robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level; and years of service
Company Overview