Accounts Receivable/Collections Coordinator
OEC Group is one of the top freight forwarders in the transportation industry, providing logistics and information services to a global customer base. The Accounts Receivable/Collections Coordinator will focus on communicating with delinquent customers, resolving billing disputes, and collaborating with the Sales Department, while also taking on data analyst responsibilities as the role evolves.
Responsibilities
- Review shipping/billing documentation in a paperless environment via Microsoft Excel and FMS/CargoWise One
- Collect and analyze relevant data to create reports such as highlighting high risk accounts, accounts receivable aging percentiles, and more
- Take a process-based approach to resolve billing/payment disputes
- Manage as many as 200+ past due accounts daily
- Record business transactions, charges, refunds, and key daily worksheets to general ledger
- Review accounts receivable aging and reconcile accounts
- Review weekly reports and address any issues as needed
- Work closely with our Sales Department to resolve customer disputes
Skills
- Minimum 1 year experience in an accounting role; preferably handling accounts receivable or collections
- Proven record of handling a large amount of delinquent accounts
- Ability to set and manage expectations of customers and upper management
- Customer service focused mindset for dealing with difficult/upset customers
- ASSERTIVE! - able to secure payments and deal with delinquent customers
- Advanced proficiency with data analysis tools such as Microsoft Excel and Power BI are highly preferred
- Previous experience using the ERP system, CargoWise One, is preferred
- Bachelor's degree or higher preferred
Benefits
- Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.
- 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
- Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
- 401K retirement plan with 3% company match.
- Discounted pet insurance - woof! woof! meow!
- Annual performance bonus and mid-year reviews for salary increases.
Company Overview
Company H1B Sponsorship