Talent Acquisition Operations Coordinator
Kepler Communications Inc. is seeking a highly organized and detail-oriented Talent Acquisition Operations Coordinator to join their growing People & Culture team. The role involves delivering a seamless candidate and hiring manager experience while supporting recruiting operations across the organization, including coordinating interviews and managing recruiting logistics.
Responsibilities
- Coordinate and schedule candidate interviews across multiple time zones, including hiring manager interviews, panel interviews, executive interviews, and final-round interviews
- Manage both virtual and on-site interview logistics, ensuring a seamless experience for candidates and interview teams
- Partner closely with recruiters, candidates, and hiring managers to efficiently manage interview calendars and resolve scheduling conflicts
- Serve as a point of contact, alongside the recruiter, for candidates throughout the interview process, providing timely communication and support
- Prepare interview schedules, feedback forms, and interview materials for both candidates and hiring teams
- Coordinate candidate travel and accommodations when required
- Support scheduling of interview pre-briefs and debrief meetings and assist with the collection of interview feedback
- Maintain accurate candidate records, interview stages, and recruiting data within Lever and other recruiting systems
- Deliver an exceptional candidate experience through proactive communication, professionalism, and attention to detail
- Welcome and support candidates during on-site interviews, including coordinating meeting rooms, visitor access, and hospitality
- Support candidate communications, including interview confirmations, scheduling updates, and recruitment process information
- Support the administration of Kepler's Employee Referral Program
- Track referrals and assist with referral bonus processing and reporting
- Partner with the Talent Acquisition Manager to promote referral initiatives and encourage employee participation
- Help monitor referral program effectiveness and identify opportunities for improvement
- Maintain recruiting data integrity within Lever and other recruiting systems
- Collaborate with recruiters to post and manage job openings across internal and external job boards
- Assist with recruiting metrics, reporting, pipeline tracking, and talent acquisition dashboards
- Support recruiting process documentation and continuous improvement initiatives
Skills
- Bachelor's degree or diploma in Human Resources, Business Administration, Communications, or a related field, or equivalent professional experience
- 1+ years of experience (including internships) in recruiting coordination, talent acquisition, human resources, administration, customer service, or a similar support role
- Strong proficiency with Microsoft Office Suite, particularly Outlook, Excel, Word, and PowerPoint
- Exceptional organizational skills with the ability to manage multiple priorities and deadlines
- Excellent verbal and written communication skills
- Strong attention to detail and commitment to accuracy
- Customer-service mindset with a passion for delivering outstanding candidate experiences
- Ability to handle confidential and sensitive information with professionalism and discretion
- Eagerness to learn, take initiative, and grow within Talent Acquisition
- Comfortable working in a fast-paced, high-growth environment with changing priorities
- Experience using Lever ATS or another Applicant Tracking System
- Experience with Slack, Confluence, SharePoint, or other collaboration tools
- Experience with creating and posting to professional marketing, social media and business platforms such as LinkedIn, Career Sites, Canva, and Instagram
- Experience coordinating interviews or supporting recruitment processes
- Experience supporting recruiting operations in a high-growth technology or startup environment
- Experience supporting employee referral programs
- Familiarity with HRIS platforms such as Dayforce
- Experience coordinating events, calendars, travel, or multiple stakeholder schedules
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