ONE Care Sales-Inside Sales Representative

Ocean Network Express is a leading global container carrier, and they are seeking an Inside Sales Representative for their ONE Care Sales team. This role is responsible for developing and executing sales strategies for LKA/SME customers, ensuring profitability and volume growth, while collaborating with internal stakeholders to meet regional sales objectives.

Responsibilities

• Manage all necessary activities to support a list of LKA/SME customers including but not limited to rate quoting, contract filing, Account Planning, credit applications, NORF maintenance and DAR creation
• Leverage ONE tools, processes and ROOT initiatives including ONE Force, Tiger, Titan, e-commerce, ONE Quote and on-boarding to effectively manage LKA/SME customer list without the need for additional sales support
• Act to achieve the specific corporate business/marketing plans and regional business objectives under the guidance of the regional management for ONE Care Sales with the explicit goal of meeting and exceeding individual sales budget
• Implement and manage business development activities for assigned LKA/SME customer lists in line with a target account pipeline and achieve regional account portfolio expansion goals outlined by the regional manager
• Effective utilization of reporting to benchmark LKA/SME performance against Comprehensive Customer Metrics including adherence to volume commitment, account plan accuracy, profitability, A/R outstanding and equipment turn time. Use data to improve LKA/SME customer performance in these and other metrics
• Demonstrate effective relationships with other internal stakeholders to ensure a collaborative team, cross-functional level, performs to attain regional sales plan (i.e.--Operations, Pricing, Customer Service, eCommerce, Space Control, Accounting)

Skills

• Ability to effectively manage an LKA/SME account base from an ONE office without face to face, direct customer contact
• Ability to communicate necessary information with customers and stakeholders as appropriate
• Successful persuasion, negotiation, and problem-solving skills with customers and stakeholders both inside and outside
• Accountability for profitable business development and regional sales to onboard new business
• Ability to work in a collaborative, consensual environment with cross-functional department managers for purpose of improving profitability and service levels, driving efficiency
• Proven ability to successfully strategize, implement, execute and achieve day to day commercial plans to support and meet departmental goals
• Ensure customer profiles and relevant contacts, business management is kept current and completed in ONE Force as required
• Initiate all facets of the sales process: lead generation, opportunity qualifications, sales execution solution and business case development, negotiating and closing
• Strong track record to take initiative, establishing goals and metrics for meetings/exceeding goals/ targets
• Proven ability to lead and drive his or her performance from plan to close
• Professional and personable demeanor
• Able to build rapport across varying personality types
• Ambitious and self-motivated
• Strong communication skills, verbal and written
• 1+ years of sales or marketing experience in container shipping or logistics sectors preferred
• Bachelor's Degree Preferred

Benefits

• Opportunities available with hybrid working arrangements
• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

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