[Remote] Mid-Market Account Executive
Note: The job is a remote job and is open to candidates in USA. Powerfleet is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. The Mid-Market Account Executive is responsible for managing and growing a portfolio of existing and prospective customers through upselling, cross-selling, and renewal activities while building strong customer relationships.
Responsibilities
- Manage and grow an assigned portfolio of mid-market accounts
- Identify and pursue upsell, cross-sell, and expansion opportunities
- Support renewal discussions and commercial conversations with customers
- Develop account plans that drive customer growth and retention
- Build strong relationships with customer stakeholders and decision-makers
- Develop a deep understanding of customer business objectives and operational challenges
- Serve as a trusted advisor by recommending solutions aligned with customer needs
- Maintain regular customer engagement to proactively identify risks and opportunities
- Manage multiple opportunities simultaneously across a large portfolio
- Conduct discovery conversations and solution presentations
- Coordinate internal resources to support customer opportunities
- Advance opportunities through the sales process and negotiate commercial agreements
- Partner with Customer Success to support customer adoption and retention
- Collaborate with Solutions Engineering, Services, Product, and Marketing teams
- Escalate and coordinate customer concerns when necessary
- Maintain accurate pipeline and forecasting information within CRM systems
- Manage account activity, opportunity progression, and revenue targets
- Consistently execute against assigned sales objectives
Skills
- Bachelor's degree or equivalent professional experience
- 1–3 years of sales, account management, business development, or customer-facing experience
- Strong organizational and time management skills
- Excellent communication and relationship-building abilities
- Ability to manage multiple priorities in a fast-paced environment
- Experience utilizing CRM platforms such as Salesforce or similar tools
- Must be authorized to work in the United States without current or future sponsorship requirements
- Experience in SaaS, telematics, AIoT, logistics, fleet management, or warehouse technology industries
- Experience managing customer portfolios and renewal conversations
- Experience working in a quota-carrying sales environment
Company Overview