Lead Data Operations Analyst – Enterprise Data Quality & Process Innovation – Charlotte, NC – $27/Hour – arenaflex

About arenaflex

arenaflex is a leading financial services organization renowned for its commitment to innovation, data integrity, and customer‑centric solutions. With a heritage of over a century in banking and technology, arenaflex continuously invests in cutting‑edge platforms that empower millions of customers across the United States. Our Charlotte hub serves as a strategic center for data‑driven decision making, where talented professionals collaborate to transform raw information into actionable insights that shape the future of finance.

Why This Role Matters

In today’s data‑intensive landscape, the accuracy, reliability, and timeliness of client information are the backbone of every product, service, and regulatory requirement. As a Lead Data Operations Analyst at arenaflex, you will spearhead the design, execution, and continuous improvement of data‑quality initiatives that directly impact the performance of critical banking applications. This is a high‑visibility position that blends technical expertise with strategic leadership, offering you the chance to influence both technology roadmaps and business outcomes.

Key Responsibilities

• Lead end‑to‑end data support activities for a suite of data‑analysis applications that power internal banking processes.
• Act as the primary liaison between the Data Quality Platform and multiple technology teams to identify, investigate, and remediate data anomalies before they affect downstream products.
• Analyze complex technical problems within a large‑scale data environment, employing root‑cause analysis techniques that span the full data lifecycle.
• Design, develop, and present comprehensive reports on ongoing data remediation efforts, highlighting trends, risk areas, and improvement opportunities for senior stakeholders.
• Drive the creation and enhancement of new data pipelines, ensuring robust design, scalability, and alignment with emerging business requirements.
• Serve as the communication hub for internal and external teams, guaranteeing clear, timely updates on data‑related incidents and resolutions.
• Champion continuous improvement by conceptualizing innovative processes, tools, and dashboards that elevate data quality standards.
• Contribute to the development of operational standards, ensuring that all initiatives meet or exceed defined performance metrics.
• Oversee daily risk and control activities, focusing on policies, procedures, and work standards that safeguard data integrity.
• Lead cross‑functional teams to meet project deadlines, drive new initiatives, and implement prescribed changes to data governance frameworks.
• Collaborate closely with business partners to translate strategic objectives into technical deliverables, fostering a culture of partnership and shared success.
• Mentor junior analysts and peers, providing guidance, knowledge transfer, and support for professional growth.

Essential Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related discipline.
• Experience: Minimum of 3 years of hands‑on experience in data analysis, data quality, or a comparable role within a large‑scale data environment.
• Technical Foundations: Proven ability to work with massive data sets, including experience with ETL processes, data warehouses, and data profiling tools.
• Industry Exposure: Prior experience in the financial services sector is highly desirable, though not mandatory.
• Communication Skills: Strong written and verbal communication abilities, with a track record of presenting complex technical findings to non‑technical audiences.

Preferred Qualifications & Technical Skills

• 3+ years supporting large‑scale data environments, preferably in a banking or fintech context.
• Hands‑on experience with Hadoop ecosystems (HDFS, YARN) and at least 2 years using tools such as Hive, Pandas, Autosys, Grafana, and Splunk.
• Demonstrated expertise in building and maintaining ETL pipelines, data lake architectures, and data quality frameworks.
• Practical knowledge of streaming platforms (Kafka) and NoSQL databases (MongoDB) for real‑time data ingestion and processing.
• Familiarity with scripting languages (Python, Bash) and SQL for data manipulation and automation.
• Experience with Agile or Scrum methodologies, enabling rapid delivery of data‑centric projects.
• Professional certifications (e.g., CDMP, AWS Certified Data Analytics, Cloudera Certified Associate) are a plus.

Core Skills & Competencies

• Analytical Thinking: Ability to dissect complex data problems, identify root causes, and propose actionable solutions.
• Leadership: Proven track record of leading cross‑functional teams, managing stakeholder expectations, and driving initiatives to successful completion.
• Problem‑Solving: Creative mindset for designing innovative data‑quality processes and tools.
• Collaboration: Strong partnership orientation, working seamlessly with engineers, product owners, compliance officers, and business analysts.
• Attention to Detail: Meticulous approach to data validation, documentation, and reporting.
• Adaptability: Comfort operating in a fast‑paced environment where priorities shift based on regulatory changes and market demands.
• Customer Focus: Understanding of how data quality directly impacts the end‑customer experience and the broader business.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Lead Data Operations Analyst, you will have access to:

• Structured mentorship programs with senior data architects and technology leaders.
• Tuition reimbursement for advanced degrees or certifications in data science, cloud platforms, or project management.
• Internal training labs featuring hands‑on labs for Hadoop, Spark, Kafka, and modern data‑engineering tools.
• Opportunities to lead high‑impact, enterprise‑wide data initiatives that shape the strategic direction of arenaflex.
• Rotational assignments across different business units, broadening your exposure to retail banking, wealth management, and risk analytics.

Work Environment & Culture at arenaflex

Our Charlotte office blends a collaborative, inclusive atmosphere with state‑of‑the‑art technology. Key cultural pillars include:

• Innovation First: Employees are encouraged to experiment, prototype, and bring new ideas to life.
• Diversity & Inclusion: arenaflex is committed to building a workforce that reflects the communities we serve.
• Work‑Life Balance: Flexible scheduling, remote‑work options, and generous paid time off support personal well‑being.
• Community Engagement: Volunteer programs and partnership initiatives allow staff to give back to local charities and educational institutions.
• Recognition & Rewards: Regular performance awards, peer‑recognition platforms, and milestone celebrations keep morale high.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly rate of $27 per hour, complemented by a comprehensive benefits package that includes:

• Medical, dental, and vision coverage with multiple plan options.
• 401(k) retirement plan with company matching contributions.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Paid parental leave, adoption assistance, and family‑friendly policies.
• Employee assistance program (EAP) for mental health and financial counseling.
• On‑site wellness facilities, fitness class subsidies, and healthy snack options.
• Transportation benefits, including commuter subsidies and parking reimbursements.
• Annual performance bonuses tied to individual and team achievements.

How to Apply

If you are ready to lead data‑quality initiatives at a forward‑thinking financial institution and thrive in a collaborative, technology‑rich environment, we want to hear from you. Submit your application through the arenaflex careers portal, and include a resume that highlights your relevant experience, technical skills, and leadership accomplishments.

Apply Now

Join arenaflex and Shape the Future of Data‑Driven Banking

At arenaflex, your expertise will directly influence the reliability of critical banking services used by millions of customers every day. By joining our Charlotte team, you will become part of a dynamic community that values curiosity, integrity, and continuous improvement. Take the next step in your career—apply today and help us build a data‑centric future that delivers exceptional value to our clients and stakeholders.