Senior Ecommerce Analytics Analyst – Part-Time Remote Opportunity with arenaflex

About arenaflex: Pioneering Affordable Travel Excellence

arenaflex stands at the forefront of the aviation industry, revolutionizing how people experience air travel through our unwavering commitment to "Low Fares Done Right." More than just a tagline, this philosophy guides every decision we make and every service we provide. As we expand our route network across the United States, Canada, Dominican Republic, and Mexico with over 350 daily flights, we're seeking talented individuals to join our mission of making the skies accessible to everyone.

At arenaflex, we believe that exceptional air travel shouldn't come with exorbitant price tags. Our unique business model allows travelers to take advantage of our rapidly growing route network while our flexible bundled and unbundled pricing options empower customers to customize their travel experience. This approach not only saves our customers money but also gives them the freedom to pay only for the services they truly need.

Headquartered in Denver, Colorado, arenaflex is proud of our recognition in the aviation industry. We've been honored with the Federal Aviation Administration's prestigious Diamond Award for maintenance excellence and have been named the industry's most fuel-efficient airline by The International Council on Clean Transportation. These accolades reflect our commitment to operational excellence, technological advancement, and sustainable practices.

Why Choose arenaflex? Our Culture and Values

arenaflex is more than just an airline; we're a community of dedicated professionals who share a passion for transforming air travel. Our "Low Fares Done Right" mission drives us to deliver not only affordable prices but also an enjoyable and seamless travel experience for our customers. This commitment requires careful consideration in every decision and action we take.

We pride ourselves on being innovative pioneers in the industry—constantly exploring new ways to enhance our services and improve the customer experience. While our business takes us high into the skies, we maintain a down-to-earth approach to our operations, fostering a warm and welcoming environment that embodies our signature Rocky Mountain Hospitality.

Exceptional Benefits for arenaflex Team Members

When you join arenaflex, you become part of a company that genuinely values its employees. We offer a comprehensive package of benefits designed to support your well-being and professional growth:

• Travel Perks: Flight benefits for you and your immediate family to travel on arenaflex flights
• Companion Travel: Buddy passes that allow you to share the arenaflex experience with friends
• Industry Discounts: Special rates on hotels, car rentals, cruises, and vacation packages
• Lifestyle Benefits: Discounts on mobile phone plans, movie tickets, restaurants, baggage fees, and access to over 2,000 other vendors
• Flexible Work Environment: Casual dress code ("Dress for Your Day") and flexible scheduling to support work-life balance
• Comprehensive Compensation: Competitive hourly rate of $30-40/hour for part-time positions
• Total Rewards: Including paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the first of the month following your hire date
• Support Programs: The HOPE League, arenaflex's nonprofit organization, provides financial assistance to employees during times of catastrophic hardship

Position: Senior Ecommerce Analytics Analyst (Part-Time Remote)

arenaflex is seeking a highly skilled Senior Ecommerce Analytics Analyst to join our team on a part-time remote basis. This role is pivotal in supporting our website and mobile app strategic initiatives by providing ongoing reporting and analysis leveraging all web and app metrics and error analysis data to provide transparency and optimize our digital platforms.

You will play a critical role in ensuring all ecommerce digital systems perform at their peak by generating standard deliverables, providing actionable insights, and maintaining data integrity. This position requires collaboration with key stakeholders across departments including Product, Revenue Analytics, Marketing, Ancillaries, and IT to deliver timely, accurate insights and optimize tools, processes, and reporting.

Key Responsibilities

• Strategic Data Analysis: Translate complex data into essential insights to drive growth across ecommerce, acquisition, and retention channels
• Reporting Excellence: Create dashboards and executive reports that clearly present data in immediately interpretable formats, directly impacting key business decisions and prioritization
• Market Intelligence: Utilize various reporting tools and syndicated intelligence to identify trends and competitive developments in the travel industry
• Error Analysis: Conduct thorough error analysis of all digital products to identify and resolve issues that impact user experience
• Ad-hoc Analysis: Execute special projects, reports, and analyses as requested by senior management
• Executive Communication: Present findings in executive summaries or presentations to company leaders, providing valuable insights and recommendations
• Data Integrity: Ensure data accuracy and integrity through consistent data acquisition, processing, cleaning, and auditing
• Cross-functional Collaboration: Partner with the Product team and IT to ensure business needs are met with well-maintained data architecture and smooth data flows
• Process Improvement: Continuously monitor reporting effectiveness, evolve existing reports, and identify opportunities to automate and gain efficiencies in data collection and reporting
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders
• Mentorship: Assist in developing junior team members in the Revenue Analytics, Pricing, & Revenue Management teams to enhance the team's collective skillset

Qualifications and Requirements

• Education: Bachelor's degree in Computer Science, Marketing, Business, or related field, or equivalent work experience
• Experience: 3-5 years of experience in Ecommerce and Digital Analytics, with a proven track record of delivering value through data-driven decisions
• Analytical Skills: Excellent analytical and problem-solving abilities with a talent for extracting meaningful insights from complex datasets
• Communication: Outstanding verbal and interpersonal skills, with the ability to build relationships with stakeholders at all levels
• Independence: Ability to work independently and manage multiple priorities in a fast-paced environment
• Initiative: Inclined to solve problems, take ownership of resolutions, and step up in leadership situations
• Certifications: Google Analytics certifications are highly preferred
• Industry Knowledge: Previous experience in the travel industry is considered a significant plus

Technical Skills and Abilities

• Analytics Tools: Deep knowledge of Google Analytics, with GA4 experience being preferred
• Tag Management: Experience with Google Tag Manager
• Error Analysis Tools: Familiarity with various reporting and error analysis tools including Content Square, Dynatrace, and Noibu
• Time Management: Excellent time management and organizational skills, with experience developing best practices in these areas
• Responsibility: Strong sense of personal accountability in decision-making and stakeholder relationship management
• Collaboration: Experience working in a highly collaborative environment and promoting a teamwork mentality
• Technical Knowledge: Knowledge of coding and design best practices is considered advantageous
• Development Experience: Experience with Azure DevOps is a plus

What to Expect When Working with arenaflex

As part of our remote team, you'll enjoy the flexibility of working from home while being connected to a dynamic and innovative company. We provide all necessary tools and resources to ensure you can perform at your best while maintaining a healthy work-life balance. Our collaborative culture values input from all team members, and we encourage creative thinking and continuous improvement.

Your work will directly impact the travel experience of thousands of customers who rely on arenaflex for affordable, reliable air service. You'll have the opportunity to work with cutting-edge analytics tools and develop insights that shape the future of our ecommerce platform.

Career Growth and Development

arenaflex is committed to the professional growth of our employees. While this is a part-time position, we offer numerous opportunities for skill development and career advancement. Regular training sessions, access to industry conferences (when available), and mentorship programs support your continuous learning and development.

Our team members often progress to more senior roles within our analytics division or move into other departments where their data expertise is valuable. We promote from within whenever possible, recognizing and rewarding exceptional performance and dedication.

How to Apply

Join arenaflex in our mission to make air travel accessible and enjoyable for everyone. We're looking for talented individuals who share our commitment to excellence and innovation. If you're ready to apply your ecommerce analytics skills to make a meaningful impact in the travel industry, we encourage you to submit your application today.

As a part-time remote team member, you'll enjoy competitive compensation, comprehensive benefits, and the satisfaction of contributing to a company that's transforming the travel landscape. Don't miss this opportunity to become part of arenaflex, where your analytical expertise will help shape the future of air travel.