Business Analyst
Judi Health is an enterprise health technology company focused on rebuilding trust in healthcare through innovative solutions. They are seeking a Business Analyst to collaborate with product management, engineering, and design teams to enhance the member experience and support the product roadmap.
Responsibilities
- Intake product requests from operations stakeholders and clients
- Triage, research and identify technical solutions for data errors occurring within the Judi Health tech stack
- Work with operations and implementation teams to manage issue prioritization and resolution
- Collaborate with the APM to build business requirements and specifications for road mapped items as directed by the APM
- Responsible for ticket review and identification of misintent post QA
- Identify and make data driven recommendations to APM for high value product enhancements
- Assist product team with user experience testing, research, documentation, and stakeholder communication
- Assist Associate Product Manager & Team with user experience testing, research, documentation, and stakeholder communication
- Partner with APM to manage backlog and participate in team refinement & planning
- Provide support to the APM and team in terms of planning, roadmap development, and long-term strategy
- Responsible for adherence to the Judi Health Code of Conduct including reporting of noncompliance
Skills
- Bachelor's degree strongly preferred
- 1+ years of experience in an Analyst role, Software Engineering role or related work experience
- Demonstratable knowledge of SQL, Excel, and other data visualization tools
- Excellent communication and collaboration skills with ability to translate between technical and not technical audiences both verbally and in writing
- Strong attention to detail and project management skills
- Working knowledge of common methods of data exchange
- Comfort or experience in a fast-paced, growing environment
- Intellectual and professional curiosity
- Familiarity with the agile framework/Certified Scrum Product Owner preferred
- Experience with Github or similar source code repositories
- Demonstratable knowledge of the Python programming language preferred
Company Overview