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Part-Time Logistics & Data Entry Analyst – Call Support & Customer Service – $32/hr – arenaflex

Remote · USA Full-time New today
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About arenaflex – Pioneering the Future of Sustainable Mobility

arenaflex is a global leader in the design, manufacturing, and delivery of cutting‑edge electric vehicles and energy solutions. With a relentless focus on innovation, sustainability, and customer delight, arenaflex has built a reputation for transforming the automotive landscape while maintaining an unwavering commitment to operational excellence. As we continue to expand our logistics network across North America, we are looking for motivated, detail‑oriented professionals to join our dynamic team and help ensure that every vehicle reaches its new owner flawlessly, on time, and with the highest level of service.

Why This Role Matters

Our Logistics & Data Entry Analyst plays a pivotal role in the end‑to‑end product journey—from the moment a vehicle rolls off the production line to the moment it is handed over to a delighted customer. This position blends data‑driven decision‑making with hands‑on logistics coordination, providing a unique opportunity to influence both operational efficiency and the overall customer experience.

Key Responsibilities

As a member of the arenaflex Logistics Operations team, you will be responsible for a broad spectrum of tasks that include, but are not limited to:

  • Initial Planning & Scheduling: Create and maintain detailed schedules for inbound and outbound vehicle shipments, ensuring alignment with production forecasts and customer delivery windows.
  • Transportation Coordination: Book and negotiate the most cost‑effective sea and air freight options, working closely with carriers to secure capacity and optimal routing.
  • Documentation Management: Prepare and verify all required shipping documentation (e.g., Bill of Lading, Commercial Invoice, IMO certifications) to guarantee compliance with international trade regulations.
  • Quality Assurance: Monitor the logistics process against arenaflex’s internal quality standards (CI, SOPs, etc.) and industry regulations, proactively identifying and correcting deviations.
  • Partner Support: Serve as the primary point of contact for logistics partners, delivering rapid responses to inquiries, resolving issues, and ensuring a seamless shipment lifecycle.
  • Data Analysis & Reporting: Generate and maintain logistics dashboards, track key performance indicators (KPIs), and provide actionable insights to senior leadership.
  • Cross‑Functional Collaboration: Work hand‑in‑hand with Production, Sales, Customer Service, and Finance teams to synchronize efforts and drive a unified customer experience.
  • Continuous Improvement: Identify opportunities for process automation, cost reduction, and service enhancement, and champion initiatives that elevate arenaflex’s logistics excellence.

Essential Qualifications

To thrive in this role, candidates should meet the following baseline requirements:

  • Education: Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
  • Experience: Minimum of 2 years of hands‑on logistics experience, preferably within automotive or high‑value product environments.
  • Freight Knowledge: Demonstrated familiarity with sea and air cargo operations, Incoterms, and customs documentation.
  • Technical Proficiency: Working knowledge of Microsoft Excel, SQL, and Salesforce (or comparable CRM platforms) for data extraction and analysis.
  • Analytical Acumen: Ability to interpret complex data sets, spot trends, and translate findings into strategic recommendations.
  • Communication Skills: Excellent verbal and written communication, with a talent for building strong relationships with internal stakeholders and external partners.
  • Flexibility: Willingness to work occasional evenings and weekends to support peak shipping periods and urgent customer needs.

Preferred Qualifications & Additional Skills

  • Professional certification such as APICS CPIM, CSCP, or equivalent.
  • Experience with transportation management systems (TMS) and warehouse management systems (WMS).
  • Exposure to Lean Six Sigma methodologies and a track record of driving process improvements.
  • Multilingual abilities, especially Spanish, to support cross‑border communications.
  • Proven ability to manage multiple priorities in a fast‑paced, high‑growth environment.

Core Competencies for Success

  • Detail Orientation: Meticulous attention to detail when handling documentation, data entry, and compliance checks.
  • Problem‑Solving: Proactive approach to identifying root causes and implementing effective solutions under pressure.
  • Customer‑Centric Mindset: Commitment to delivering an exceptional experience for arenaflex’s customers, from the first point of contact to final delivery.
  • Team Collaboration: Ability to work collaboratively across diverse functional teams, fostering a culture of shared ownership.
  • Adaptability: Comfort with shifting priorities, evolving processes, and emerging technologies.

Career Growth & Development Opportunities

arenaflex invests heavily in the professional growth of its employees. In this role, you will have access to:

  • Structured mentorship programs with senior logistics leaders.
  • Continuous learning platforms offering courses in supply chain analytics, data visualization, and advanced logistics technologies.
  • Opportunities to transition into senior analyst, logistics manager, or regional operations roles as you demonstrate impact.
  • Cross‑functional project assignments that broaden your exposure to product development, finance, and customer experience.

Work Environment & Culture at arenaflex

Our workplace is built on the pillars of innovation, inclusivity, and sustainability. Employees enjoy:

  • A collaborative, fast‑moving environment where ideas are heard and acted upon.
  • Flexible scheduling options, including remote work days for eligible roles.
  • Employee resource groups that celebrate diversity and promote community engagement.
  • State‑of‑the‑art facilities featuring ergonomic workstations, wellness zones, and on‑site amenities.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage of $32 per hour for this part‑time position, complemented by a comprehensive benefits package that begins on day one of employment. While exact benefits may vary by location, typical offerings include:

  • Health Coverage: Aetna PPO and HSA options with $0 premium plans, dental (including orthodontic) and vision coverage.
  • Family Support: Maternity, paternity, adoption, and surrogacy assistance, as well as backup childcare resources.
  • Financial Security: 401(k) with company match, employee stock purchase plan, and additional financial wellness programs.
  • Insurance Protection: Company‑paid basic life, AD&D, short‑ and long‑term disability insurance.
  • Wellness Programs: Health Savings Account (HSA) contributions, Flexible Spending Accounts (FSA), wellness challenges, and mental health resources.
  • Paid Time Off: Generous vacation, sick leave, holidays, and strategic downtime for shift‑based roles.
  • Additional Perks: Employee discounts on arenaflex products, pet insurance, legal assistance, and a robust employee assistance program.

How to Apply

If you are ready to contribute to a world‑changing company, thrive in a data‑rich logistics environment, and deliver outstanding customer experiences, we want to hear from you. Click the link below to submit your application and begin your journey with arenaflex.

Apply Now

Join arenaflex – Drive the Future, One Shipment at a Time

At arenaflex, every role is a catalyst for progress. By joining our Logistics & Data Entry team, you become an essential part of a mission that goes beyond moving vehicles—you help accelerate the transition to sustainable transportation worldwide. Take the next step in your career and help us deliver excellence, one mile at a time.

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