Manager, Product Design – Client Experience

Job Description:

• Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
• Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences.
• Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
• Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
• Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders

Requirements:

• You have 8–12+ years designing consumer products, with 2–4+ years leading teams
• You have extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
• You possess strong product thinking paired with excellent design craft
• You have the ability to define direction in ambiguous, high-impact problem spaces
• You have experience guiding teams while actively shaping work and outcomes
• You are a strong communicator with the ability to influence across teams and levels
• You have experience applying AI, ML and personalization to product experiences.

Benefits:

• This role will receive a competitive salary, benefits, and equity.
• This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance.
• In addition, the position is eligible for medical, dental, vision, and other benefits.

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