arenaflex Remote (Work‑From‑Home) Part‑Time Provider Data Services Senior Coordinator – Healthcare Data Management, Provider Relations & Process Improvement

About arenaflex – Pioneering Health Solutions from Anywhere

At arenaflex, we are redefining the way health information is managed, shared, and leveraged to improve patient outcomes across the United States. As a leading provider of health‑care benefits, technology‑driven data platforms, and member‑centric services, arenaflex empowers a diverse network of physicians, hospitals, and ancillary providers to deliver high‑quality care. Our remote workforce is a strategic pillar of this mission, enabling talented professionals to contribute from the comfort of their own homes while maintaining the rigor, collaboration, and impact of an on‑site team. If you thrive in a dynamic, data‑rich environment and are passionate about supporting providers with accurate, timely information, this part‑time role could be your next career milestone.

Position Overview – Provider Data Services Senior Coordinator (Remote, Part‑Time)

The Provider Data Services Senior Coordinator at arenaflex is a senior‑level, remote position focused on the stewardship of provider data, the resolution of complex contractual reimbursement issues, and the delivery of exceptional internal and external customer service. Reporting to the Manager of Provider Data Services, you will act as a critical liaison between internal teams, external partners, and the broader provider community, ensuring that data integrity, compliance, and operational efficiency are upheld at every touchpoint.

Key Responsibilities

• Data Quality Assurance: Perform functional support, data entry, and data cleansing for high‑volume data feeds, ensuring accuracy and completeness in accordance with arenaflex standards.
• Complex Data Transactions: Execute and maintain intricate data exchanges related to provider onboarding, contract amendments, and new product launches, collaborating closely with cross‑functional teams.
• Provider Relationship Management: Serve as a primary point of contact for internal and external stakeholders, fostering positive working relationships and facilitating smooth resolution of data‑related inquiries.
• Contractual Reimbursement Oversight: Review, reconcile, and resolve external contracted reimbursement issues, routing them to appropriate systems and ensuring timely payment processing.
• Data Maintenance & Updates: Keep provider segment and contract data current, handling sensitive or complex changes within the provider directory and claims settlement systems.
• Process Improvement Initiatives: Identify, investigate, and drive root‑cause analyses for recurring data issues (e.g., provider mismatches identified by PST, trends from routine PDS reviews) and partner with internal teams to implement corrective actions.
• Cross‑Functional Collaboration: Work with product, compliance, IT, and operations teams to launch new services and complex regulatory processes, ensuring data alignment across all platforms.
• Documentation & Reporting: Produce clear, concise written and verbal communications, including status reports, issue logs, and process documentation for senior leadership review.
• Training & Mentorship: Provide guidance to junior staff on data entry best practices, system navigation, and provider communication protocols.

Essential Qualifications

• 1–2 years of experience in provider‑related data management or a similar healthcare data environment.
• Proficiency with Microsoft Office Suite, especially Excel (including advanced functions, pivot tables, and data validation).
• Hands‑on experience maintaining provider data, preferably within a large‑scale health‑care organization.
• Demonstrated ability to manage multiple priorities in a fast‑paced, remote setting.
• High school diploma or equivalent; additional coursework or certifications in health information management, data analytics, or related fields is a plus.

Preferred Qualifications & Desired Skills

• Familiarity with CPB (Contract Pricing Base) or EPDB (Electronic Provider Data Base) data structures.
• Strong verbal and written communication skills, with a track record of delivering clear, concise messages to diverse audiences.
• Proven ability to work collaboratively across departments to meet or exceed service level agreements.
• Experience in a production environment that required strict adherence to data governance and compliance standards.
• Demonstrated success in process improvement projects, including root‑cause analysis and implementation of corrective actions.
• Ability to thrive in a remote work environment, demonstrating self‑discipline, reliable internet connectivity, and a professional home office setup.

Core Skills & Competencies for Success

• Analytical Acumen: Ability to interpret complex data sets, spot anomalies, and recommend actionable solutions.
• Customer‑Centric Mindset: Commitment to delivering outstanding service to both internal partners and external providers.
• Organizational Excellence: Strong time‑management and prioritization skills to handle concurrent tasks without sacrificing quality.
• Technical Proficiency: Comfort navigating multiple data platforms, databases, and proprietary arenaflex tools.
• Collaboration & Influence: Skill in building consensus, influencing stakeholders, and driving initiatives forward.
• Adaptability: Flexibility to adjust to evolving regulatory requirements, new product rollouts, and shifting business priorities.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its remote workforce. As a Provider Data Services Senior Coordinator, you will have access to:

• Structured mentorship programs pairing you with senior data analysts and operations leaders.
• Online learning portals offering courses in data analytics, health‑care compliance, project management, and advanced Excel techniques.
• Opportunities to transition into full‑time roles, such as Provider Data Analyst, Business Process Engineer, or Compliance Specialist, based on performance and business needs.
• Cross‑departmental projects that broaden your exposure to product development, claims processing, and provider network strategy.
• Regular feedback cycles and career‑path planning sessions to help you map out long‑term growth within arenaflex.

Compensation, Perks & Benefits

While the exact hourly rate will be calibrated based on experience, education, and geographic location, the advertised range for this part‑time role is $18.50 – $35.29 per hour. In addition to competitive pay, arenaflex offers a comprehensive benefits suite that includes:

• Medical, dental, and vision coverage options for eligible employees.
• Access to a 401(k) retirement plan with employer matching contributions.
• Employee Stock Purchase Plan (ESPP) allowing you to invest in arenaflex at a discounted rate.
• Fully paid short‑term and long‑term disability insurance.
• Life insurance coverage at no cost to the employee.
• Paid Time Off (PTO) and paid holidays, with additional paid leave for bereavement and jury duty.
• Wellness programs, including virtual fitness classes, mental‑health resources, and employee assistance programs.
• Discounts on arenaflex‑affiliated retail stores and pharmacy services.
• Continuous learning stipends for certifications, conferences, and professional memberships.

Work Environment & Culture at arenaflex

arenaflex embraces a flexible, inclusive, and collaborative culture that values each employee’s unique perspective. Our remote teams are supported by:

• State‑of‑the‑art collaboration tools (video conferencing, secure messaging, and shared workspaces) that keep you connected to peers and leaders.
• Regular virtual town‑halls, team‑building events, and recognition programs that celebrate achievements and foster community.
• A commitment to diversity, equity, and inclusion, ensuring that all voices are heard and respected.
• Clear performance metrics and transparent communication channels that empower you to take ownership of your work.
• Robust IT support and cybersecurity safeguards to protect your data and maintain compliance with industry regulations.

How to Apply

If you are ready to bring your data expertise, customer‑service passion, and collaborative spirit to a forward‑thinking health‑care organization, we encourage you to submit your application today. Please click the link below to begin the process:

Apply for the Provider Data Services Senior Coordinator role at arenaflex

Closing Statement – Join arenaflex and Make an Impact

At arenaflex, your work directly influences the quality of health‑care delivery for millions of members and providers across the nation. By ensuring that provider data is accurate, compliant, and readily accessible, you help create a foundation for better clinical decisions, smoother reimbursements, and stronger provider relationships. This part‑time, remote opportunity offers the flexibility you need while delivering the purpose and professional growth you deserve. Take the next step in your career—apply now and become a vital part of arenaflex’s mission to transform health‑care through data excellence.