IT Generalist

Computational Physics, Inc. (CPI) is looking for a full-time IT Generalist to join their Corporate Technology team. The IT Generalist provides day-to-day IT support to approximately 90 employees, maintains core infrastructure, and contributes to technology initiatives across a hybrid and cleared-facility environment.

Responsibilities

• Serve as the first point of contact for hardware, software, and connectivity issues via email, chat, phone, and in person
• Install and troubleshoot applications, and manage printer, peripheral, and AV/conference room equipment
• Image, configure, deploy, and maintain Windows, Linux, and macOS workstations and laptops, and track IT asset inventory and lifecycle documentation
• Administer user accounts in Google Workspace, JumpCloud, and on-prem Active Directory
• Support and monitor on-premises and cloud infrastructure including servers, storage, and networking equipment, and support backup, recovery, and business continuity procedures
• Assist with patch management, antivirus, and endpoint security compliance across managed devices
• Assist with maintaining and documenting network configurations including switches, firewalls, and wireless access points
• Help administer collaboration and productivity tools, primarily Google Workspace
• Support information security policies and procedures in accordance with NIST SP 800-171 and applicable government contract requirements, and assist with CMMC/DFARS compliance activities as directed
• Follow security incident identification and escalation procedures, and ensure proper handling and access controls for controlled unclassified information (CUI)
• Assist with IT infrastructure upgrades, system migrations, and tool implementations
• Keep technical documentation, SOPs, and knowledge base articles current
• Assess vendor solutions and make recommendations to the Corporate Technology Manager
• Provide guidance and informal mentoring to colleagues across the company

Skills

• Associate's degree in Information Technology, Computer Science, or a related field - or an equivalent combination of education and experience
• 1–3 years of IT support or help desk experience in a professional environment
• Working knowledge of Windows 11 and macOS
• Familiarity with Active Directory, cloud-based IAM tools, and productivity and collaboration suites (Google Workspace, Microsoft 365)
• Familiarity with network and endpoint security
• Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN)
• Strong customer service orientation and written and verbal communication skills
• U.S. citizenship and the ability to obtain and maintain a U.S. Government security clearance
• Familiarity with Linux in a workstation or server environment
• Experience supporting a cleared-facility or federal contracting environment
• Exposure to NIST SP 800-171, CMMC, or DFARS compliance activities
• Relevant certifications (e.g., CompTIA A+, Network+, or Security+)
• Ability to obtain a U.S. Government security clearance

Benefits

• CPI is 100% employee-owned through our ESOP.
• A competitive benefits package - including comprehensive medical, dental, and vision coverage
• Employer-funded HSA contributions
• 401(k) with company match
• Paid time off
• Educational assistance
• Professional development support

Company Overview