[Remote] Bilingual Commissions Administrator (English/Spanish)

Note: The job is a remote job and is open to candidates in USA. Experior Financial Group Inc. is seeking a Bilingual Commissions Administrator who excels both independently and in team settings. This role offers exciting challenges and opportunities for skill development, focusing on managing commission statements and ensuring timely payments.

Responsibilities

• Collect, process, and input commission statements from various insurance providers
• Analyze commission transactions and cross reference with bank statements
• Manage multiple deadlines to ensure timely commission payments to agents
• Address agent inquiries promptly, accurately, and courteously, including handling challenging situations with professionalism and composure
• Perform additional duties related to the commissions department as assigned by the immediate manager

Skills

• Bilingual fluency in English and Spanish (written and spoken) is required
• Strong attention to detail and accuracy
• Excellent time management and organizational abilities
• Capable of managing tight deadlines and multiple priorities effectively
• Effective problem-solving and investigative skills
• Reliable, trustworthy, proactive, with a keen sense of ownership and initiative
• Exceptional verbal and written communication skills
• Approachable and professional in delivering challenging information on the phone, and in email interactions
• Strong computer skills with a capacity to learn new systems
• Ability to handle stressful situations with a positive, proactive attitude
• Positive demeanor with an openness to constructive feedback
• Must reside and be authorized to work in the USA
• Previous experience in an IMO or at a carrier level is an asset
• Proficiency with Excel is advantageous

Benefits

• Work-life balance with paid vacation and sick days
• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• Flexible work options: on-site, hybrid, and remote
• Career growth and development opportunities
• Diverse team environment
• Straight day shifts with no weekends
• Company events and celebrations
• Tuition reimbursement
• Company-provided equipment

Company Overview