Truck Consultant
Wheels, LLC is a company focused on providing service vehicles for various classes, and they are seeking a Truck Consultant to support customers in securing the right vehicles for their needs. The role involves collaborating with different teams to deliver quality vehicles and requires strong technical knowledge of trucks and equipment.
Responsibilities
- Work with directly with current Clients and potential prospects; apply technical knowledge to identify vehicle requirements and be responsible for recommending and implementing custom service body vehicle solutions
- Provide technical expertise to build vehicle/equipment specifications and submit quotes to suppliers
- Work concurrently on one or more portfolio projects of moderately complex scope
- Work with OEM’s; supply chain facilitates a competitive bid process to ensure customer requirements are delivered accurately and cost effectively
- Act as a technical liaison between Client, Account Management, and suppliers to resolve issues or design solutions
- Support company quality initiatives, including all efforts associated with lean six sigma methodology
- Train new hires, including technical training, instruction, and/or guidance within area of responsibility
- In a consultative role, participate in Client visits and deliver presentations when asked
- Participate in Supplier visits and training
- Maintain strong working knowledge of:
- Truck and equipment models and specifications
- Supplier network, services, lead times and performance
- Map vehicle order workflow to ensure satisfactory results
- Up-fitters bailment pools and their inventory
- Wheels internal operating procedures
- Federal & State Emission standards
- Laws affecting the operation of trucks and equipment
- Utilize all systems available to plan, manage, and effectively work client orders
- Provide support to other members of the Truck team
- Achieve internal operating metrics
- Support Wheels’ efforts towards 100% client retention
- Up to 10% travel to field sites
- Other duties may be assigned
Skills
- Strong technical knowledge of Class 1-3 trucks, commercial trailers, and miscellaneous equipment
- Ability to apply technical knowledge to identify vehicle requirements and recommend custom service body vehicle solutions
- Provide technical expertise to build vehicle/equipment specifications and submit quotes to suppliers
- Work concurrently on one or more portfolio projects of moderately complex scope
- Work with OEM's; supply chain facilitates a competitive bid process to ensure customer requirements are delivered accurately and cost effectively
- Act as a technical liaison between Client, Account Management, and suppliers to resolve issues or design solutions
- Support company quality initiatives, including all efforts associated with lean six sigma methodology
- Train new hires, including technical training, instruction, and/or guidance within area of responsibility
- Participate in Client visits and deliver presentations when asked
- Participate in Supplier visits and training
- Maintain strong working knowledge of truck and equipment models and specifications
- Maintain strong working knowledge of supplier network, services, lead times and performance
- Map vehicle order workflow to ensure satisfactory results
- Maintain strong working knowledge of up-fitters bailment pools and their inventory
- Maintain strong working knowledge of Wheels internal operating procedures
- Maintain strong working knowledge of Federal & State Emission standards
- Maintain strong working knowledge of laws affecting the operation of trucks and equipment
- Utilize all systems available to plan, manage, and effectively work client orders
- Provide support to other members of the Truck team
- Achieve internal operating metrics
- Support Wheels' efforts towards 100% client retention
- Up to 10% travel to field sites
- Mechanical experience and aptitude
- Knowledge of Class 1-3 trucks & equipment plus a variety of aftermarket equipment/industry configurations
- Working knowledge of chassis acquisitions, OEM's, Dealer's & Bailment Pools
- Experience specifying and quoting Class 1-3 trucks and equipment
- Ability to apply lean principles to daily processes
- Ability to effectively present information; ability to explain how and why specific conclusions were reached
- Ability to maintain confidentiality
- Strong analytical, organization and problem-solving skills and a bent toward detail orientation
- Professionalism in all activities
- Good verbal and written skills
- Intermediate Microsoft Word and Excel skills
- Effective relationship building skills
- Adaptability - Maintain effectiveness when experiencing major changes in the work tasks or the work environment
- Critical Thinking - skilled at taking an objective analysis and evaluation of an issue to form a judgment
- Proactive - Take prompts action to accomplish objectives
- Problem Solver - Identifies and uses effective approaches for choosing a course of action or developing appropriate solutions
- Professionalism - Approaches others in a tactful manner
- Ethics – Demonstrate ethical principles if moral or ethical situations arise in the business environment
- Quality - Demonstrates accuracy and thoroughness
- Teamwork - Balances team and individual responsibilities
- Time Management - Effectively manage time and resources to ensure that work is completed efficiently
- Communication Expertise - Clearly conveys information through a variety of media
- Computer Expertise - Basic knowledge of Microsoft software such as Windows, Access, Word, Excel, and Outlook
- Decal Expertise - Basic knowledge of installation, source materials, kitting and templating and workflows
- Logistics Expertise – Basic knowledge of transportation industry and dealing with dealers and upfit suppliers
- Process Expertise - Possess strong working knowledge of Wheels internal procedures and operating systems
- Truck Expertise - Mechanical knowledge of Class 1-8 trucks required
- 1-3 years related work experience with light duty truck and van, after-market truck applications and equipment
- High School Diploma or equivalent required
- Certification in an automotive or engineering discipline preferred
- Experience specifying and quoting trucks & equipment
- TMI accreditations, Course 1 & 2 preferred
Benefits
- This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance.
- Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click [here](https://www.wheels.com/wp-content/uploads/2024/12/2025-Wheels-Benefits-at-a-Glance-Final.pdf) for an overview of the benefits available to you and your family.
Company Overview