[Remote] Account Executive (SMB)

Note: The job is a remote job and is open to candidates in USA. Goodera is the world’s leading employee volunteering platform, trusted by over 500 enterprises. They are seeking a New Business Account Executive to develop and execute sales strategies to acquire and expand new clients, collaborating with various teams to ensure alignment in their go-to-market initiatives.

Responsibilities

• Forge and sustain a robust sales pipeline by capitalizing on GTM-supported leads and actively prospecting new leads through cold calls, networking, and participation in industry events
• Effectively communicate Goodera’s value proposition through proposals and presentations
• Conduct thorough needs assessments for prospective clients and deliver Goodera solutions that address their challenges
• Close quality deals to achieve shared outcomes and position new clients for an upward trajectory in their client journey
• Continually deepen new client relationships through land and expand motions up to the point of first renewal
• Develop and execute strategic plans to achieve sales targets and OKRs
• Contribute to the continued advancement of our Sales Team strategy and operational excellence
• Maintain pristine tracking and reporting of all sales activities and Sales Team projects through CRM
• Analyze sales data to measure the effectiveness of GTM strategies and make data-driven adjustments
• Engage in comprehensive GTM initiatives to amplify our brand presence and stimulate demand, including in-person events, webinars, thought leadership, strategic marketing campaigns, and more
• Collaborate with the GTM team to design and implement effective demand gen strategies and develop targeted campaigns and sales materials
• Analyze market trends and customer feedback to identify opportunities for growth
• Work closely with internal teams across Client Success, Marketing, Product, and Operations to serve the needs of your clients and design successful solutions
• Serve as the voice of the client to provide feedback and inform product development based on market needs
• Partner with the Client Success team to ensure smooth onboarding and execute a shared strategy to drive client revenue
• Continually identify blockers and contribute to improved workflows between teams, resulting in productive working relationships, scaled processes, higher conversion rates, and shorter sales cycles
• Build and nurture long-term relationships with key stakeholders and decision-makers
• Serve on the primary account team for clients, ensuring exceptional service and support
• Participate in Executive Business Reviews for your book of business, in coordination with Client Success Managers
• Be a solutions & industry expert and consult your clients on optimal solutions and best practices
• Exercise comfort in speaking to industry concepts and continually work to deepen your knowledge
• Develop and maintain a deep understanding of Goodera’s business processes and resources that impact your role
• Master your craft and proactively develop your skill set, with guidance and mentorship from your manager

Skills

• 5+ years of B2B experience in client success, sales development, sales or account management, ideally in a startup environment
• Proven track record of meeting or exceeding sales targets
• Gifted relationship builder and storyteller
• Strong analytical and problem-solving skills
• Excellent communication, negotiation, executive presence, and presentation abilities
• Start-up experience with a growth mindset
• Stand-out work ethic and commitment to high quality performance
• An ownership mindset with ability to manage a valued book of business autonomously
• Mastery of standard office software and ability to quickly absorb new tools and processes
• Unstoppable curiosity and ability to learn new concepts
• Comfortable challenging status quo
• Team-player with flexibility to support the needs of the business
• Travel is a requirement of this role. Qualified candidates are willing to travel up to 50%
• We have a global team with a global client base. Schedule and workflow flexibility are a must Monday through Friday, with availability to meet before or after standard business hours on an as-needed basis within reason

Company Overview