[Remote] Technical Solution Analyst (TSA)
Note: The job is a remote job and is open to candidates in USA. GridUnity is the industry leader in interconnection life cycle management, delivering cutting-edge software solutions that eliminate bottlenecks in the interconnection process. As a Technical Solutions Analyst, you will work directly with utilities and energy innovators to modernize the grid, connecting business needs to the product roadmap and engineering delivery.
Responsibilities
- Understand each customer’s workflows, KPIs, and constraints
- Translate business needs into clear, testable requirements
- Distinguish between regulatory requirements, customer must-haves, and nice-to-haves
- Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations
- Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency
- Define how GridUnity and customer systems exchange data
- Map fields, identify transformations, and validate data
- Guide configuration of GridUnity products and ensure customer IT environments are ready
- Partner with Project Managers and the CX team to plan and run User Acceptance Testing
- Track issues, support defect triage, and manage readiness checklists
- Coordinate cutover activities with customers and internal teams
- Work with BAs to document requirements and compare them to market best practices and product capabilities
- Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk
- Identify future integration opportunities
- Contribute to Statements of Work and scoping workshops
- Act as the technical liaison during sales and early project phases
- Support or deliver product demos and training
- Ensure clean handoffs to customer administrators and support teams
Skills
- Foundational understanding of the U.S. transmission interconnection ecosystem
- 3–6+ years in a customer-facing solutions role (Solutions/Business Analyst, Solutions Engineer, Implementation Consultant)
- Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria
- Experience with systems integration concepts: REST APIs, JSON/CSV, authentication, data mapping, and basic ETL
- Ability to read payloads, propose data mappings, and identify edge cases
- Proficiency in SQL for data validation and test queries
- Strong written and verbal communication; able to explain technical issues to non-technical stakeholders and business context to engineers
- Experience supporting project execution: issue tracking, risk management, test planning, and tools like Jira/Confluence
- Flexible and proactive mindset suited to a scaling B2B SaaS environment
- Strong sense of ownership and organized documentation habits
- Familiarity with implementation methodologies (Scrum, SAFe, Waterfall, etc.)
- Experience in a startup, scaling SaaS company, or similarly dynamic environment
- GIS, data pipelines, or iPaaS tools
- Security and compliance awareness (PII, audit trails, RBAC; CII familiarity is a plus)
- Comfort with visualization/prototyping tools like Figma, Lucid, or Draw.io
- Light scripting (Python) for data checks or quick transformations
- Experience with BI tools such as Tableau
Benefits
- Offers Bonus
- Competitive compensation packages that recognize your expertise and contributions
- Remote-first culture that provides flexibility and balance
- Professional development opportunities, including training, mentorship, and career pathing
- Comprehensive health, dental, and vision insurance starting day one
- Short- and long-term disability and basic life insurance at no cost to you
- 401(k) plan with a 4% match to help secure your future
- Flexible PTO and a supportive work culture that values balance
- Mission-driven work with the opportunity to make a significant impact in the energy sector
Company Overview