[Remote] Technical Program Manager
Note: The job is a remote job and is open to candidates in USA. Ramp is building the smart infrastructure for finance teams, and they are seeking a Technical Program Manager to operate at the intersection of engineering, product, and business. This role involves leading large-scale technical programs, improving incident response processes, and collaborating with engineering leaders to define technical roadmaps.
Responsibilities
- Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
- Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
- Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks and high-quality execution of projects in an effective manner
- Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective
- Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
- Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization
- Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run
Skills
- 5+ years of TPM experience, ideally in a high-growth startup environment
- Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work, not just aware of them
- Ability to operate as both executor and leader. You're the person who does the work and raises the bar for how it gets done
- Proven ability to earn trust quickly and become the person teams want to confide in — this is a relationship-driven role as much as an execution one
- BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)
- Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency
- Experience building programs at high-rigor, fast-moving companies
- Background as a software engineer or technical founder
- Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them
Benefits
- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (80 days) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay
Company Overview
Company H1B Sponsorship