[Remote] Staff Technical Product Manager

Note: The job is a remote job and is open to candidates in USA. Scout Motors Inc. is an iconic brand aiming to redefine the pick-up truck and rugged SUV marketplace. The Staff Technical Product Manager will shape the digital commerce and transaction platform for vehicle sales, focusing on integrating third-party financial services into the customer journey.

Responsibilities

• Own the product vision, strategy, and roadmap for customer financing within the direct-to-consumer sales platform across customer and employee experiences
• Define how customer facing flows and internal tooling work together to support assisted checkout, financing support, and exception handling
• Translate business goals (conversion, approval rate/speed, risk tolerance, revenue) into clear product outcomes and prioritized initiatives
• Navigate evolving partnerships to formulate concrete, executable plans
• Lead the integration of third-party financial services providers (e.g., lenders, banks, fintechs, payment processors) into the transaction flow
• Define product requirements for financing offers, credit applications, approvals, disclosures, contracts, and funding workflows
• Serve as the primary product counterpart to external partners, aligning roadmaps, APIs, SLAs, and release plans
• Design and optimize the financing experience, balancing customer simplicity with financial, legal, and operational requirements
• Act as a customer advocate to reduce friction, increase transparency, and improve approval and completion rates
• Partner with design and UX teams to ensure financing and payment experiences are intuitive and trustworthy
• Define the internal tools and workflows that enable employees to shepherd customers through checkout and financing, including:
• Viewing customer application status and financing options
• Assisting with incomplete or stalled applications
• Managing exceptions, errors, and manual reviews
• Supporting compliance, disclosures, and customer communications
• Partner with sales, customer support, and operations teams to deeply understand frontline needs and pain points
• Design tools that balance speed, clarity, compliance, and auditability, while minimizing operational burden
• Collaborate closely with engineering, finance, legal, compliance, risk, and operations to deliver secure and compliant financial capabilities
• Act as a trusted advisor to senior stakeholders, clearly communicating tradeoffs, dependencies, and business impact
• Align internal teams and external partners around shared outcomes and timelines
• Partner with engineering to deliver scalable, reliable, and secure systems, leveraging APIs, event driven architectures, and data integrations
• Ensure transaction logic, order state management, and financial data flows are resilient and auditable
• Influence architectural decisions while maintaining clear ownership boundaries with engineering leaders
• Support rollout, monitoring, and iteration of financial services capabilities across markets and channels
• Define and track KPIs such as conversion rate, financing attachment rate, approval rate, drop-off points, and partner performance
• Use data and insights to continuously improve the checkout and financing experience

Skills

• 8+ years of product management experience, with a strong emphasis on technical platforms or complex integrations
• Demonstrated success delivering checkout, payments, financing, or transactional systems in a DTC, ecommerce, automotive, or fintech context
• Strong understanding of system architecture, APIs, and data integration patterns
• Experience with enterprise scale systems such as order management, payments platforms, CRM, ERP, or financial services platforms
• Exceptional communication and collaboration skills, with the ability to influence across product, engineering, finance, legal, and executive stakeholders
• Strong product judgment and data driven decision making skills
• Ability to manage complexity, risk, and compliance considerations while maintaining a customer first mindset
• Bachelor's degree in Computer Science, Business, Engineering, or a related field required
• Experience working directly with external financial services or payment partners is strongly preferred
• Direct-to-consumer vehicle sales or order-to-delivery experience is a plus
• MBA or advanced technical degree preferred

Benefits

• Competitive insurance including: + Medical, dental, vision and income protection plans
• 401(k) program with: + An employer match and immediate vesting
• Generous Paid Time Off including: + 20 days planned PTO, as accrued + 40 hours of unplanned PTO and 14 company or floating holidays, annually + Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders + Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing.

Company Overview

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