[Remote] Manager, Sales Engineering

Note: The job is a remote job and is open to candidates in USA. Imagine360 is seeking a Manager, Sales Engineering, to join the team! The Manager, Sales Engineering, is responsible for supporting the strategy, execution, and continuous improvement of key sales enablement and process initiatives that improve commercial effectiveness. This role serves as a cross-functional partner across various departments to ensure the field has the necessary tools and support to sell effectively.

Responsibilities

• Manage the development, maintenance, and continuous improvement of internal sales enablement resources, including sales guides, product pages, internal resource hubs, and process documentation that improve field effectiveness and consistency
• Partner with Product and other stakeholders to support communication of product, process, and organizational updates, ensuring Sales has timely access to relevant information and resources
• Support complex and strategic sales opportunities by helping clarify solution positioning, coordinating internal expertise, and facilitating collaboration across teams
• Serve as a key cross-functional partner connecting Sales with Product, Marketing, Pricing, Operations, Implementation, vendor partners, and other stakeholders to improve alignment and execution across the commercial process
• Assist in sales process optimization efforts, including identifying workflow inefficiencies, standardization opportunities, intake improvements, and process enhancement initiatives related to the New Business Quoting Process and other critical commercial workflows
• Facilitate communication and feedback loops between Sales and internal partners to ensure field insights help inform product positioning, operational planning, process priorities, and rollout execution
• Support product launches, process changes, and strategic initiatives by coordinating communications, training materials, stakeholder readiness activities, and implementation efforts
• Coordinate the sales process for custom programs and unique solution configurations, ensuring business needs are clearly defined and communicated to appropriate stakeholders
• Monitor recurring sales questions, friction points, and field trends; summarize findings and partner with stakeholders to implement improvements that enhance sales effectiveness
• Support onboarding, ongoing training, and field engagement efforts that improve sales confidence, reinforce solution knowledge, and promote consistent sales experience across teams and regions
• Manage multiple projects and priorities simultaneously, ensuring strong organization, stakeholder communication, accountability, and timely execution

Skills

• Bachelor's degree in business, Healthcare Administration, Information Systems, Communications, Marketing, or a related field, or equivalent relevant work experience
• Minimum of 3 years of experience in sales enablement, sales operations, program management, business operations, commercial strategy, product support, or a related function
• Experience supporting cross-functional initiatives that improve process effectiveness, commercial execution, or field readiness
• Strong communication and presentation skills, with the ability to translate complex information into clear recommendations and practical guidance
• Demonstrated ability to influence and collaborate across teams without direct authority
• Experience identifying workflow inefficiencies and supporting implementation of scalable process improvements
• Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities while maintaining attention to detail and execution quality
• Ability to thrive in a fast-paced, evolving environment with changing priorities and business needs
• Experience in the health insurance, benefits administration, third-party administration (TPA), stop-loss, or healthcare solutions industry
• Experience supporting sales enablement initiatives, quoting process improvements, product launches, or cross-functional commercial programs
• Familiarity with Salesforce, Showpad, content management systems, project management tools, or similar platforms supporting sales effectiveness
• Experience working in a matrixed organization requiring collaboration across sales, product, operations, implementation, and client-facing teams

Benefits

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Company paid Short & Long term Disability plus Life Insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

Company Overview