Remote Entry-Level Data Entry & Marketplace Account Manager – Grow 3P Marketplace in Guatemala for arenaflex

About arenaflex

arenaflex is a global leader in e‑commerce innovation, dedicated to building the most customer‑centric marketplace on the planet. With a relentless focus on convenience, choice, and speed, arenaflex empowers millions of shoppers and sellers worldwide to connect, transact, and thrive. Our rapid expansion into new regions, including Central America, creates exciting opportunities for ambitious professionals who want to shape the future of online retail. As a remote‑first organization, arenaflex offers flexible work arrangements, cutting‑edge technology, and a culture that celebrates curiosity, collaboration, and continuous learning.

Why This Role Matters

In Guatemala, the 3P (third‑party) marketplace is a fast‑growing segment that connects local merchants with a global audience. As a Data Entry & Marketplace Account Manager, you will be the bridge between sellers and arenaflex’s sophisticated platform, ensuring that product listings are accurate, compelling, and optimized for maximum visibility. Your work will directly influence the breadth of our catalog, the satisfaction of our customers, and the revenue growth of both arenaflex and our seller partners.

Key Responsibilities

Marketplace Development & Strategy

• Conduct comprehensive market research to identify product gaps, seasonal trends, and emerging categories within the Guatemalan e‑commerce landscape.
• Develop and execute go‑to‑market (GTM) strategies that attract high‑potential sellers to the arenaflex platform, focusing on both established brands and emerging local artisans.
• Monitor competitor activities, pricing dynamics, and promotional tactics to keep arenaflex’s marketplace offering competitive and attractive.

Seller Acquisition & Onboarding

• Prospect, engage, and recruit new sellers through virtual outreach, webinars, and occasional in‑person events, presenting the value proposition of selling on arenaflex.
• Guide sellers through the onboarding process, including account setup, product data entry, compliance checks, and initial inventory loading.
• Provide best‑practice training on listing optimization, pricing strategies, and fulfillment options, leveraging data‑driven insights to boost seller performance.

Data Management & Quality Assurance

• Enter, validate, and maintain high‑volume product data (titles, descriptions, images, specifications) with meticulous attention to accuracy and consistency.
• Utilize Excel, Google Sheets, and internal data tools to audit listings, resolve discrepancies, and ensure compliance with arenaflex’s content standards.
• Collaborate with cross‑functional teams—product, engineering, and compliance—to streamline data workflows and improve platform reliability.

Performance Monitoring & Stakeholder Collaboration

• Track key performance indicators (KPIs) such as seller activation rate, product count growth, conversion rates, and customer satisfaction scores.
• Act as the primary liaison between sellers, internal account managers, and support teams to resolve issues quickly and maintain strong relationships.
• Prepare regular reports and presentations for senior leadership, highlighting marketplace growth, challenges, and opportunities for expansion.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• 1–3 years of proven sales or business development experience, preferably within e‑commerce, retail, or fast‑moving consumer goods (FMCG) sectors.
• Demonstrated track record of exceeding revenue or acquisition targets using consultative, solution‑focused selling techniques.
• Strong analytical mindset with the ability to interpret complex data sets and translate insights into actionable recommendations.
• Advanced proficiency in Microsoft Excel and other MS Office applications; experience with data‑entry platforms or CRM tools is a plus.
• Excellent written and verbal communication skills in both Spanish and English, with the ability to craft persuasive presentations and clear documentation.
• Comfortable thriving in an ambiguous, fast‑paced environment and capable of juggling multiple priorities without sacrificing quality.

Preferred Qualifications

• 2+ years of direct e‑commerce experience, especially in onboarding third‑party sellers.
• Experience in consumer electronics or related product categories, providing a deeper understanding of market dynamics.
• Background in direct sales or field sales, demonstrating the ability to build relationships and close deals in a remote setting.
• Familiarity with marketplace platforms (e.g., Amazon, eBay, Shopify) and their seller ecosystems.

Core Skills & Competencies

• Customer‑obsession: A genuine passion for helping sellers succeed and delivering exceptional experiences to end‑customers.
• Strategic thinking: Ability to see the big picture, anticipate market shifts, and craft proactive plans.
• Data‑driven decision making: Comfort working with large data sets, generating insights, and measuring impact.
• Negotiation & influencing: Skilled at persuading stakeholders, resolving conflicts, and driving consensus.
• Adaptability: Quick to learn new tools, processes, and industry trends while maintaining high performance.
• Collaboration: Works effectively across functional teams, sharing knowledge and supporting collective goals.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. In this role, you will have access to:

• Structured mentorship programs pairing you with senior marketplace leaders.
• Online learning portals offering courses on data analytics, digital marketing, and product management.
• Opportunities to rotate into related functions such as product operations, seller support, or marketplace analytics after 12–18 months.
• Clear promotion pathways—from Associate Account Manager to Senior Marketplace Strategist, and eventually to Regional Marketplace Lead.

Work Environment & Culture

arenaflex embraces a remote‑first culture that values flexibility, autonomy, and results. Our Guatemalan team enjoys:

• Flexible working hours that accommodate local time zones and personal commitments.
• A collaborative virtual workspace with regular video check‑ins, team‑building activities, and cross‑regional hackathons.
• An inclusive environment where diverse perspectives are celebrated and every voice matters.
• Access to modern collaboration tools (Slack, Teams, Asana) that keep you connected to global peers.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract top talent:

• Base salary aligned with market benchmarks for entry‑level remote roles in Guatemala.
• Performance‑based bonuses tied to seller acquisition and marketplace growth metrics.
• Comprehensive health coverage, including medical, dental, and vision plans.
• Paid time off, holidays, and a generous sick‑leave policy.
• Home‑office stipend for equipment, internet, and ergonomic accessories.
• Professional development budget for certifications, conferences, and online courses.
• Employee assistance program (EAP) offering counseling, financial advice, and wellness resources.

How to Apply

If you are a self‑starter with a passion for e‑commerce, a knack for data accuracy, and a desire to help sellers succeed, we want to hear from you. Join arenaflex’s dynamic team and play a pivotal role in shaping the future of online shopping in Guatemala.

Apply Now and start your journey with arenaflex today!