[Remote] Senior Product Manager, Resident Intake and Retention

Note: The job is a remote job and is open to candidates in USA. StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management. As a Senior Product Manager for Resident Intake & Retention, you will oversee the product lifecycle from vision to execution, driving outcomes in acquisition, retention, and revenue performance.

Responsibilities

• Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle
• Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue
• Own product performance against key KPIs, including revenue, adoption, usage, and customer retention
• Develop and evolve pricing, packaging, and value propositions to optimize business outcomes
• Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis
• Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery
• Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value

Skills

• 5+ years of product management experience in B2B SaaS environments
• Proven experience owning a product or product area across the full lifecycle
• Strong commercial acumen, including experience with pricing, business cases, and financial outcomes
• Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.)
• Strong business judgment - ability to simplify complexity and focus on what matters most
• Deep experience in customer discovery, market analysis, and data-informed decision-making
• Excellent communication skills, able to engage both technical and non-technical audiences
• Ability to influence stakeholders and drive alignment across functions
• High ownership mindset with a bias toward action and results
• Experience working in scale-ups or growth-stage product environments
• Experience working on funnel optimization, product-led growth, and partnership-driven growth
• Familiarity with experimentation practices and hypothesis-driven development
• Experience working with operational or multi-sided platforms

Benefits

• Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
• A supportive team environment with emphasis on learning and development opportunities

Company Overview