[Remote] User Experience Designer

Note: The job is a remote job and is open to candidates in USA. Brooksource is seeking a User Experience Design Lead Analyst specializing in Design and HTML for their Customer Engagement team. The role involves owning the design and development of digital communications, particularly emails, ensuring alignment with design systems and best practices to enhance customer engagement.

Responsibilities

• Owning and creating HTML code for all digital communications and ensure the code is accurate based on design requirements and approvals for the engineering team to complete the journey build of the campaigns
• Working within in design tools for design build and HTML code (i.e. Figma, RPI and Litmus)
• Design visually beautiful and engaging emails that will be sent out to millions of customers, with goal of improving customer engagement metrics like registration, containment, engagement within the digital space
• Partner collaboratively with engagement strategists, business owners and content strategists to develop the most effective design that aligns with the overarching requirements and digital experience
• Review design components with design system team, branding partners, accessibility team, and web/mobile product to ensure alignment across design and brand guidelines as well as ensuring a holistic design approach within the member journey
• Work closely with the campaign manager and engineering teams to ensure all communications are being built in a reusable and client agnostic manor for efficiencies end effectiveness
• Owning own deliverable dates across work that is aligned to design and HTML to meet project timelines and expectations

Skills

• Bachelor's degree in design or similar field of study
• Minimum 1 - 3 years in design and/or HTML experience
• Knowledge of HTML and data driven dynamic creative
• Knowledge of design tools like Figma and Adobe Illustrator
• Knowledge of Litmus, Marigold / Cheetah and Redpoint
• Knowledge of agile tools like JIRA, Confluence, Smartsheet, Wrike, etc
• Creating emails with components for both design and code is a plus
• Experience in building email templates and testing across multiple email clients with Litmus
• Experience in Marigold (Cheetah email), Redpoint (RPI) and Litmus is a plus

Company Overview

Company H1B Sponsorship