[Remote] Implementation Consultant Senior Manager

Note: The job is a remote job and is open to candidates in USA. Intuit is a leader in financial software solutions, and they are seeking an Implementation Consultant Senior Manager to lead transformative impact for mid-market businesses. In this role, you will mentor a team of Implementation Consultants, ensure successful deployment of Intuit's Enterprise Suite, and drive client satisfaction through strategic operational frameworks.

Responsibilities

• Lead, mentor, and develop a team of Implementation Consultants, ensuring alignment with company goals and best practices for IES deployment, accelerated Time-to-Value, immediate Feature Adoption, and client satisfaction
• Drive successful and timely go-lives by developing scalable deployment strategies, optimizing the system configuration and data migration lifecycle, and improving implementation quality metrics for complex mid-market businesses
• Design, implement, and manage the operational frameworks used to continuously track and optimize team performance, including a strategic focus on Productivity, Delivery Excellence, and Strategic Impact
• Strategically prepare the team to pivot and absorb new deployment requirements driven by product evolution and company strategy
• Act as a strategic partner between Sales, Product, Professional Services, and Support teams to ensure a seamless transition from contract-close through technical go-live and frictionless handover, with a specific focus on ensuring post-implementation feature use and account health
• Advocate for client needs and process improvements, providing deep, data-driven insights to Product and Engineering teams to influence future IES enhancements
• Oversee high-priority deployment risks and project escalations, ensuring quick resolution that preserves project timelines and long-term client satisfaction and confidence
• Foster a culture of technical excellence, continuous improvement, and the sharing of advanced accounting principles and IES product knowledge within the Implementation organization

Skills

• 7+ years of experience in technical implementation leadership or professional services management, with a strong focus on complex mid-market B2B financial software or comprehensive ERP/SaaS solutions
• Demonstrated deep functional expertise in enterprise software implementation, configuration, and data migration, with a preference for direct experience with IES or a comparable accounting/ERP suite
• Proven ability to lead and scale high-performing teams, while managing teams through organizational and product changes in a solution deployment-centric environment
• Strong technical and functional understanding of multi-entity accounting principles and financial reporting
• Exceptional communication and stakeholder management skills, with the ability to drive cross-functional collaboration
• Ability to leverage analytics and performance metrics (CSAT, TTV, Adoption, etc.) to make strategic decisions
• A passion for technical excellence, solution architecture, and building long-lasting client relationships in the mid-market space
• Active Tax Credential (Enrolled Agent, CPA) or equivalent advanced accounting certification is highly preferred
• Experience in strategic deployment planning, methodology development, and leading large-scale change management initiatives

Benefits

• Intuit provides a competitive compensation package with a strong pay for performance rewards approach.
• This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at [1] Intuit®: Careers | Benefits).
• Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.
• To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Company Overview

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