Customer Service Agent - Starting at $17.00/hour - Remote

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Starting salary up to $17.00/hour • Opportunity for career growth within the organization • Fully remote work position • Comprehensive benefits package including medical, dental, and vision insurance • Structured work environment with provided equipment • 40-hour work week with potential for overtime What To Expect (Job Responsibilities) • Respond to incoming calls and emails from members, pharmacies, and doctor's offices regarding medication and benefits inquiries • Investigate and resolve member inquiries promptly or escalate as needed • Adhere to HIPAA guidelines and departmental procedures • Perform other duties as assigned What Is Required (Qualifications) • High School Diploma or GED • 1 year of customer service experience • Eligibility to work in the United States without sponsorship • Strong PC skills and ability to navigate multiple software systems • Excellent communication skills and attention to detail How To Stand Out (Preferred Qualifications) • Previous call center experience, especially in the Healthcare industry • Experience working remotely • Fluency in Spanish At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! For more such jobs please click here!