Remote Customer Service Representative

HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity. Job Title: Remote Customer Service Representative (100% Work From Home) Location: Remote from Latin America Position Type: Full-time Salary: $1,500 - 2,000 USD/month depending on experience Schedule: 10:00am - 6:00pm Central Time, flexible hours Job Overview: Our client is a full service self storage company dealing in day to day operations of the self storage industry. We are looking for a full-time customer service representative initially with the opportunity to grow into a full time sales/management position to join our client's team. Ideal candidate would be answering income calls regarding renting storage units, helping customers pay their bill and calling customers with delinquent past due balances. Responsibilities: • Answer incoming calls from customers. • Call customers with outstanding balances to collect payments. • Follow up with customers who have expressed interest in storage units. • Initiate the auction process for customers who have not paid their storage fees. • Implement a tenant protection program to safeguard customer belongings. Qualifications, Skills, and Key Competencies: • Previous experience in customer service roles • Excellent English communication • Able to multi-task with several windows open on your computer at one time Application Disclaimer: Please Read Before Proceeding To ensure a fair evaluation process, please submit all required information on the application form. Kindly note that resumes and recordings must be in English; any other language will lead to disqualification. Also, ensure your voice recording lasts at least 30 seconds. Applications without a voice recording will be automatically disqualified. If you apply for more than one position, we will only consider your application for the first job you applied for. However, if you do not qualify for the first position but meet the requirements for another, we can consider you for the relevant role. To streamline the process and ensure fair consideration, we kindly request that you apply to a maximum of three jobs and that you only apply to jobs that you truly qualify for based on the stated requirements and qualifications. We value your interest and look forward to reviewing your application. Thank you. Apply Job!