Virtual Assistant/Operations Coordinator in Functional Nutrition

Virtual Assistant for Functional Nutrition Business Specializing in Women’s Health Position: Virtual Assistant Location: Remote Hours: 5-10 hours/week, with potential to grow Compensation: Based on experience Are you a highly organized, tech-savvy virtual assistant with a passion for supporting women’s health? Join our dynamic team at Roots to Leaves, a functional nutrition practice specializing in empowering women to thrive through personalized care and holistic wellness. The ideal candidate highly professional, self-led, treats customers like GOLD, and values communication and understands how important clear communication is when working on a virtual team. This role requires use of Practice Better, Kajabi, ManyChat, and Asana. The ideal fit is familiar with these platforms. Key Responsibilities: 1. Asana Management: Assign tasks to team members. Document SOPs. 2. Lab Ordering: Physically mail labs to our clients on a weekly basis and upload lab results to client portal 3. Client Experience: Review and respond to 1:1 applications. Provide exceptional customer service by: Monitoring and responding to customer service emails. Following up on failed payments. 4. Marketing Support: Prepare and schedule newsletters and blogs. Set up ManyChat automations as needed. Document marketing metrics spreadsheet. 7. Team Onboarding: Send contracts to new team members. Add new hires to Slack and Asana. Set up Practice Better accounts, packages, automations, and tags. 8. Technical Support: Troubleshoot and resolve miscellaneous tech issues. Update online courses and programs as needed. Ideal Candidate: Proven experience as a Virtual Assistant or in a similar role. Understands client confidentiality is the uppermost priority. Familiarity with Asana, Practice Better, ManyChat, and other tech tools. Strong organizational and time-management skills. Expert “Googler”. Excellent communication and customer service abilities. Cannot be located in NY/NJ due to lab ordering restrictions. PLEASE COMPLETE YOUR APPLICATION HERE: https://share.hsforms.com/1_UVU6-eSRGSzPIXaEk6yCgrin4k Job Types: Part-time, Contract Pay: $25.00 - $33.00 per hour Expected hours: 5 – 12 per week Schedule: • No weekends Application Question(s): • We will only consider candidate who submit this question via 5 minute max Loom video recording to this link: https://share.hsforms.com/1_UVU6-eSRGSzPIXaEk6yCgrin4k Work Location: Remote Apply Job!