Project Manager
About Makai
Makai uses best-in-class AI and data to solve real-world operational and strategic challenges at scale. We help our clients with enterprise automation, human-machine teaming, product design, and development. Until now, people have had to learn and adapt to software. Makai creates solutions that adapt to people because technology will never be 100% accurate. People are essential for all of our human-machine teaming solutions.
About the role
Makai Labs is looking for a Project Manager to lead and execute strategic initiatives that drive the successful development and delivery of our AI-powered solutions. We are looking for a meticulous, results-oriented, and adaptable project manager with 3+ years of experience who thrives in fast-paced environments. You will work closely with engineers, designers, client services and other stakeholders (both internal and client-facing) to ensure smooth project execution from inception to completion. The right candidate will oversee project timelines, manage cross-functional coordination, and ensure alignment with business objectives.
The ideal candidate will be able to
Develop and maintain comprehensive project plans, timelines, and deliverables for multiple initiatives.
Collaborate with stakeholders to define project scope, goals, and resource requirements.
Coordinate and run project meetings, ensuring alignment across teams.
Take detailed notes during project meetings and record updates and action items in order to follow up with clients and keep projects on track.
Proactively identify and mitigate project risks, roadblocks, and dependencies.
Implement best practices for project management, including Agile methodologies where applicable.
Communicate project progress and key milestones to leadership and relevant stakeholders.
Adapt quickly to changes in priorities, scope, and business needs.
Navigate and be comfortable in a fast-paced start-up environment
Responsibilities
Lead the planning, execution, and completion of several of Makai’s key projects.
Facilitate cross-functional coordination across internal and external stakeholders to ensure project success.
Provide clear documentation, reporting, and communication to client stakeholders, including things like: follow-up emails, status decks, Steering Committee decks, release notes
Run frequent stand-up meetings with internal team members to prioritize tasks and keep an eye on project blockers or risks.
Collaborate with user success team members, where needed, in order to support the successful rollout of projects and user adoption.
Ensure projects stay within budget, scope, and timeline constraints.
Identify opportunities for process improvements and implement solutions.
Qualifications
3+ years of project management experience
Proven track record of successfully managing complex, cross-functional projects
Strong communication and stakeholder management skills
Ability to prioritize and manage multiple projects in a fast-paced environment
Experience with project management tools such as Jira, Asana, or Trello
Ability to work independently and drive projects forward with minimal supervision
Strong analytical and problem-solving skills
A very keen eye for detail
Urgency and accountability in project execution
Nice-to-haves
Experience with SaaS, AI, or ML projects and/or experience with technical implementation
Core values for Makai employees
Have a strong work ethic
Be self-sufficient and self-driven with an ownership mentality, no matter your role
Be a flexible thinker
Be congenial and a team player
Always be of service to each other and our clients, partners, and neighbors
Benefits
Fully remote role, Eastern time zone
Opportunities to work in-person with local colleagues
Generous PTO
Full health insurance premium reimbursement
401(k) matching
Career growth & development opportunities