All roles

Account Coordinator

Remote · USA Full-time New today

Who We Are:

FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Chattanooga, Birmingham, Buffalo, Omaha, Detroit, Atlanta, Gainesville, and Kansas City, FitzMark has been able to sustain growth in a complex industry and market.

At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.

Are you ready to make your mark?

Duties and Responsibilities

  • Utilize our Transportation Management System (TMS) to enter all tracking and tracing information from the carrier and proactively deliver tracking updates
  • Upload documents such as Proofs of Delivery (POD’s) and Bills of Lading (BOL’s) into customer portals
  • Accept, build, and close loads in the TMS and on customer portals
  • Update daily fuel surcharge in loads for customers
  • Schedule all pickup and delivery appointments for loads
  • Assist with customer communication and updates as needed
  • Knowledge and Skills

  • Mastery of attention to detail
  • Mastery of multi-tasking
  • Comfortable using computer programs including the internet
  • Above average typing level of at least 55 words per minute
  • Superior organizational skills and time management
  • Ability to remain calm under pressure
  • Comfortable in a fast pace environment where no two days are the same
  • Experience and Qualifications

  • High School Diploma required
  • Bachelor's Degree preferred
  • Minimum of 1-year Customer Service Experience or Third-Party Logistics Experience A Plus
  • 1-2 years of data entry experience preferred
  • Previous Sales Experience A Plus
  • Additional Information

    FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Apply to this Job

    Related roles

    Account Coordinator

    Remote · USA Full-time

    Key Account Manager

    Remote · USA Full-time

    Revenue Operations Manager

    Remote · USA Full-time

    Notary Public - Digital Reporter

    Remote · USA Full-time

    Registered Client Associate

    Remote · USA Full-time

    Business Development Project Director (BDPD)

    Remote · USA Full-time

    Business Development Project Director (BDPD)

    Remote · USA Full-time

    Mobile Phlebotomist - PRN

    Remote · USA Full-time

    Analyst, Product and Web Marketing

    Remote · USA Full-time

    Analyst, Customer Marketing

    Remote · USA Full-time

    Business Development Manager, Specialty Diagnostics

    Remote · USA Full-time

    Experienced Work-From-Home Associate, Customer & Product Support – Global Market Intelligence and Search Platform

    Remote · USA Full-time

    Virtual Onboarding Specialist Flexible Schedule

    Remote · USA Full-time

    Retirement Consultant- MA/CT/NY

    Remote · USA Full-time

    Security Compliance Program Manager job at HealthVerity in CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, VA

    Remote · USA Full-time

    Experienced Customer Service & Sales Representative – Building Meaningful Connections and Driving Growth at arenaflex

    Remote · USA Full-time

    Customer Support Representative

    Remote · USA Full-time

    Remote Customer Service Representative – Travel Support & Passenger Assistance Specialist

    Remote · USA Full-time

    Work from Anywhere, Part-Time Welcome! Life Insurance Broker (Commission-Only)

    Remote · USA Full-time

    Process Engineer – Customer Support (SaaS) – 10514 – Dublin, Ireland

    Remote · USA Full-time