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IT Support Engineer

Remote · USA Full-time New today

Ready to launch your career in the dynamic area of IT Service Desk? Look no further!

We are seeking a tech-savvy colleague to work closely with our global IT team to ensure smooth operations of IT services. You’ll essentially be the first line of defense for solving technical problems within cargo-partner, overseeing the IT workstation infrastructure.

What you´ll be doing

  • Act as an IT point of contact for all employees, delivering 1st level support for Windows- based applications and web applications.
  • Manage user accounts and permissions across multiple systems and applications.
  • Handle incoming support requests received via tickets, phone or email: troubleshoot, and resolve IT issues.
  • Assist employees with their IT workstation equipment, including PCs, laptops, tablets, printers, and telecommunication systems including IP telephony.
  • What you´ll need

  • Technical education or equivalent work experience in IT.
  • Proficiency in Windows operating systems (desktop required, server knowledge desirable) and MS Office applications.
  • Basic understanding of network technology and server infrastructure.
  • Strong problem-solving skills, a proactive mindset, and the ability to work in a team.
  • Excellent communication skills, both verbal and written, in English.
  • Additional Information

    The minimum monthly salary starts from 1.600 € gross/month. The final compensation may go above, depending on your professional qualifications and experience and will be discussed in the following stages.

    Benefits?

    13th salary

    Lunch vouchers fully covered by employer even during any justified absence in the workplace

    MultiSport card

    1 free day during employee's birthday

    Financial contributions to personal and business anniversaries

    Technical and personal training, language courses, eLearning and more

    Company Introduction:

    For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.

    With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.

    Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.

    cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.

    Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow

    Ready to get things moving? Join our team!

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