Customer Success Specialist (Night Shift)
Why is this role important to Field Nation?
The Customer Success Specialist is an entry-level position designed to provide foundational support to our Customer Success team and develop future Customer Success Managers. In this role, you will assist in managing the day-to-day needs of our tech-touch buyers, ensuring their inquiries are addressed promptly and effectively, and supporting key customer success initiatives. This role offers an excellent opportunity to learn our systems, processes, and customer base, with a clear path for growth into more senior Customer Success positions.
What you’ll do
Renewal Management Support:
Compliance Support:
Account Monitoring Assistance:
Data and Reporting Support:
System and Data Management:
Operational Support:
What you’ll need
Educational Requirement
Working Hours
Salary Range
Other Benefits
Additional Information
Why Field Nation?
At Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019, and a Top 150 Workplace in 2020. We look to hire extraordinary people and provide them extraordinary benefits.
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