Senior Customer Success Manager
Menlo Security is seeking a Senior Customer Success Manager to manage commercial and technical relationships with customers, ensuring complete customer satisfaction throughout the entire journey. The ideal candidate will have in-depth knowledge of network security and expertise in the technical elements of the solution, with a proven track record of retaining and expanding customers through value selling.
Requirements
- 10+ years of prior work experience in similar positions (e.g. Customer Success Manager, Technical Account Manager, Sales Engineer)
- Understanding of MDM, Cloud APIs, Strong Networking concepts, Network Architecture, Load Balancing Technologies and SIEM
- Excellent knowledge and prior experience selling network security technologies including but not limited to: Proxies, NG Firewalls, SSL/IPSec, SSO(SAML/OAuth/LDAP), DLP and CASB gateways
- Prior experience in early-stage startups and self-motivated
- Excellent problem solver via collaboration and running sessions to come up with new, innovative ideas.
Benefits
- Career advancement opportunities
- Competitive salary and benefits package
- Opportunity to work with a well-funded and innovative company
- Collaborative and inclusive work environment
Originally posted on Himalayas
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