Senior Program Manager, Community Blueprint (contract)

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way. Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

Airbnb’s Community Blueprint team is seeking a seasoned leader to translate insights into action and drive high-impact change. You’ll balance strategic vision with hands-on execution, partnering with technical experts to turn complex challenges into measurable results. In this role, you will identify and close user experience gaps, elevate the team’s visibility and influence, and align cross-functional stakeholders to deliver initiatives that enhance the host and guest experience. Success requires exceptional communication, the ability to influence senior leaders, and a track record of delivering results in fast-moving, ambiguous environments. We’re looking for a self-starter who thrives at the intersection of strategy, execution, and collaboration—someone ready to make a lasting impact on Airbnb’s global community. A Typical Day

• Lead complex cross-functional programs, managing multiple priorities while navigating ambiguity.
• Partner with executive leadership to establish alignment, share progress, and set expectations.
• Define and implement program plans, schedules, and performance metrics that meet executive standards.
• Build strong, trust-based relationships with key stakeholders across the organization.
• Proactively manage risks, resolve issues, and maintain accountability for delivery timelines.
• Adapt quickly to changing requirements in a fast-paced environment.
• Scale best practices that strengthen the Community Blueprint mission and enhance delivery efficiency.
• Continuously refine program management processes to drive organizational maturity and impact.

Your Expertise

• Bachelor’s degree in a relevant field.
• 12+ years of program management experience, including work at the intersection of data, business, and transformation.
• Proven ability to partner with engineering and analytics to build business cases that turn insights into action.
• Strong problem-solving skills, particularly in ambiguous and fast-changing environments.
• Demonstrated success influencing executive leadership and driving cross-functional alignment.
• Excellent leadership, communication, and interpersonal skills; able to manage expectations across levels.
• Experience leading diverse teams through influence, accountability, and clear execution standards.
• Exceptional written and verbal communication, with a focus on executive-ready storytelling.
• Results-driven, resilient, and adaptable under pressure; able to make quick, informed decisions.

Belonging & Accommodations: Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner. Pay Rate Range: $77-$87/hr Benefits: Medical, Dental, Vision, 401K Apply tot his job Apply To this Job