[Remote] AAA Relationship Manager (Commercial Equipment Vehicle Finance)

Note: The job is a remote job and is open to candidates in USA. Santander is a global leader in financial services, evolving into a technology-driven organization. The AAA Relationship Manager is responsible for managing relationships with AAA Clubs, driving loan originations, and collaborating with Business Development Officers to support sales efforts and marketing initiatives.

Responsibilities

• Serve as the main relationship lead for all AAA Clubs, ensuring strong engagement and alignment with CEVF programs
• Drive AAA loan originations to achieve annual targets
• Deliver a minimum of 10 program presentations annually to AAA club personnel
• Ensure AAA clubs have current and accurate marketing and collateral materials
• Develop and implement loan promotions in partnership with AAA clubs, where appropriate
• Maintain accurate and up-to-date AAA club contact databases
• Support lead generation efforts by identifying opportunities within AAA clubs and routing prospects to BDOs
• Provide reporting and insights on AAA portfolio performance to the Relationship Manager/Market Director and appropriate AAA personnel
• Assist in budget planning and performance tracking for AAA-related initiatives
• Support administrative processes such as Withhold & Disburse program setup
• Partner with distributors to increase application submissions and overall production
• Collaborate with BDOs to convert AAA-generated leads into funded deals
• Conduct in-market visits, ride-alongs, and attend trade shows and industry events
• Promote CEVF programs to prospective customers and partners to expand pipeline
• Maintain accurate distributor and partner contact information
• Gather and share industry intelligence (rates, trends, competitive insights) with internal stakeholders
• Act as a brand ambassador for Santander/CEVF within the towing and AAA ecosystem
• Support Community Reinvestment Act (CRA) initiatives
• Ensure compliance with all Santander policies, regulatory requirements and training (e.g., SanLearn, SENT)
• Contribute to a collaborative, high-performance team culture
• Leverage tools, data, and technology (including AI where applicable) to improve efficiency and outcomes

Skills

• Bachelor's degree in Business, Finance, Marketing or related field (or equivalent experience)
• 3–7+ years of experience in relationship management, sales, or financial services
• Strong presentation, communication, and influencing skills
• Proven ability to build and maintain external partnerships
• Advanced proficiency in Microsoft Excel (pivot tables, reporting, dashboards)
• Proficiency in PowerPoint and CRM tools
• Comfortable leveraging technology and AI tools to enhance productivity
• Ability to travel for meetings, AAA club visits, and industry events
• Experience working with indirect channels, distributor networks, or AAA ecosystem
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education

Benefits

• We value and respect differences in our workforce.
• You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver.
• Our benefits are designed to support you, your family and your well-being, now and into the future.
• Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

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